Looks like hardware transcoder is failing. You could try switching to software.
That resolved the issue! Thanks!
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Keeping my eye on this. This is fantastic news!
Do you have to pay for the DVR service to simply get the transcoding feature for Roku? What if I just wanted transcoding for the Live Streams without paying for the DVR support? Here’s hoping Channels for Android TV (Nvidia Shield & Mi Box) and Fire TV is released someday.
So far it’s been working great. I love the constant development you guys do. Thanks!
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I’m trying this out with my TCL Roku TV, while running Channels DVR on my QNAP TS-451+. The Apple TV Channels app is picking up the DVR just fine, but the Roku app says it couldn’t find the DVR on my network. I’ve ensured that the Roku is connected to the same network. I’ve also tried restarting the Channels DVR service on my QNAP, no luck.
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It’s possible there some sort of difference between regular Roku and Roku TV… can you check what version of Roku OS is running?
Sure.
The software version is 7.6.0 build 4127-08
The Roku TV model is 5115X
Thanks. What do you see on screen? An error message saying the DVR isn’t found? Or just the spinner looking for the DVR.
I'm attaching a photo.
When I press the back button, it kicks me out of the app and back to the Roku home screen.
Thanks. On your DVR web UI, under the bonjour checkbox, does it list one IP or multiple?
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Two
I should clarify; I do have two NICs in my QNAP, and utilize them both. The second NIC is what all y Docker containers are bridged to. Everything else I do is through the first NIC.
Are the TV and the DVR connected to the same router/switch, or are there multiple hops between them?
Sorry, I meant to reply sooner. What I ended up doing is disconnecting the second NIC and utilizing it as a backup instead of a bridge for my docker containers, the. Restarted the Channels DVR service, which then yielded a single IP on the Channels dashboard. I was ten able to run the Roku app successfully, with it picking up my channels.
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Oh cool, good to know! I suspected the second IP was the issue, but wasn’t sure.
I guess it would be nice if the Roku app let you enter an IP manually as well. I’ll add that to the list for whenever I get back to improving this app.
Yeah, I think that adding in a manual IP option would be good. I’m going to try and stick to my single (teamed) NIC setup for now, but I can see it being a good thing if someone else might find themselves in the same situation I was in.
A quick update. The Channels app on Roku has been working fine for me since I eliminated the second IP on my QNAP, but this morning it is no longer working. It is again saying that it wasn’t able to find the DVR on my network. I restarted the Channels DVR service and that didn’t do it. I then rebooted my QNAP, and that didn’t do it, then I rebooted my router and that didn’t do it. Meanwhile my two Apple TVs have no trouble seeing the DVR and work fine. So it seems that perhaps there something more going on than just the two IP thing.
If you leave the app and relaunch it a few times does it help?
Unfortunately Roku doesn’t support the Bonjour protocol, so we are using a different method for discovery which could be less reliable on certain networks.
I restarted the app 10 times in a row with no luck. Sounds like a manual IP option is the way to go.