The new Channels DVR (v2023.09.15.0559) pauses after selecting the "Commercial Skip" regardless of the "Resume Playback" option!
This did not happen until the latest release of the software.
I have submitted logs under: b60919a3-4779-407b-b699-c9528b1a51f1
Thank you.
Are you referring to the Apple TV app? Please submit diagnostics from the app after you experience this issue.
It appears you submitted logs from your Channels DVR Server. We'll need logs from the actual Apple TV app. You can do that in Settings > Support > Submit Diagnostics. Please submit these after you've experienced the issue again.
You also quoted the version number of Channels DVR Server, not the Apple TV version of Channels, did you mean that this is happening in the Channels app?
Also, you mention that the Skip Commercials button would not select, despite the Resume Playback option. I'm not sure what you mean, as these are two completely different things. The Resume Playback setting adjusts how a movie or show starts when it's been partially watched.
So please let us know if we're missing something here or confusing something.
I am encountering this same issue. Updated to the new TVOS last night and recordings pause after commercial skip.
Could you please submit diagnostics from the app after you see this happen.
I cannot reproduce this myself, so it's quite a mystery.
Notice now, that when the Commercial Skip button comes up, and i press the center button on the Apple TV remote, it skips fine, but also then pauses playback. Have to press again to start playback.
Apple tv App: 9.18.1700
tvOS 17
Having the same issue. Same specs. I did it a few times and thought I was double clicking but when using other apps I figured out I was not double clicking. and there is an issue.
Same here as well after updating tvOS.
I see now that it's only when the skip button is pressed. I've reproduced this and will look into it.
On tvOS 17, it looks like it's detecting the select button being pressed and calling play/pause, not just selecting the button. This will be difficult to debug and fix as we aren't building with the tvOS 17 SDK yet, and we can't build to tvOS 17 devices from the tvOS 16 SDK, because of how Xcode works.
I'll be looking into it today though to try to get this resolved.
Potential fix is going out now.
I think this looks fixed in the latest TestFlight beta:
Thanks for the fix.
Appears to be fix with the latest version. Thanks!
thanks for getting it fixed so quick!
Running latest beta with new tvOS. Still has problem.
I am still having the issue as well. Updated to latest channels (stable release 2023.09.15.0559) and iOS 17. Diagnostics submitted.