Channels Picture Quality really bad compared to Plex

Channels Apple TV
#1

I have used Channels on AppleTV for over 5 years but for the last couple years I had started using Fubo for local channels. I recently cancelled that service and to my surprise when I went to use Channels again, the Picture quality is very low res and looks highly compressed. When I attach my HD HomeRun Extend to Plex, the Picture comes in nice and clean. I have tested Channels on several AppleTV's including the 4th Gen and 4th Gen 4k.. with the same results. I have attached pictures of what I am seeing. Left is Channels, Right is Plex. Both on the same AppleTV both using the same Tuner. What am I missing here? I prefer using Channels over plex for my live tv content.

Edit: I notice that I have the same low quality picture when using my iPhone and iPad with Channels as well. Plex looks great on all the same platforms.

Comparison
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#2

Is your Streaming Quality set to Original in Settings?

#3

I have scoured the settings and I don't see anything where I can set the streaming quality. I see I can manage my HD Homerun Extend settings for transcoding and under playback settings for Channels I see options for Video Driver, Audio Driver, and Decoder Quality. None of those settings seem to make a difference. I am guessing I am skipping over some setting somewhere.

Thank you for the suggestion.

#4

2 spaces i see references to quality.

  1. On main server settings page. Scroll down. Towards bottom-ish.

    Screenshot_20220409-194935_Chrome
    Screenshot_20220409-194935_Chrome1080×1609 129 KB

  2. Client settings there is a option. Screenshots attached

    Screenshot_20220409-195009_Chrome
    Screenshot_20220409-195009_Chrome1080×2280 168 KB

    Screenshot_20220409-195026_Chrome
    Screenshot_20220409-195026_Chrome1080×2280 231 KB

  3. This is a stupid question. You are on wifi streaming on local network. Not connection through internet remotely.

#5

Or ethernet?

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#6

I don't have the DVR service as I am only using it for Live OTA on my AppleTV. I don't have any web players that I am aware of. I am connected via ethernet and not using wi-fi on the AppleTV.

Edit: My iPad and iPhone are wireless, but Plex looks great on those as well. Just not Channels for some odd reason.

Thanks again guys.

#7

Are you using the version from “a couple of years ago”? Is it up to date?

#8

Okay I figured it out. I am using the latest Channels app.. however, I logged directly into my HD Homerun and saw there was a firmware update that I hadn't noticed before. I updated and now everything is back working the way it should be. Apologies for the fire drill. I do appreciate everyone's help!

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