Channels "support" team -- hello?

My system has been operating in a degraded way for a few weeks. Sent inquiry with details on July 8, and followed up with logs the same day.

No response.

Pinged again on July 20

No response.

Is this expected? Or is something amiss with the support team?

Support is mainly provided here. Make a thread here detailing your specific issues.

1 Like

Don’t change the fact what I said is true. And others have said it too.

I have never had any luck with email support with Channels. The few times I have tried early on.
Had 100% success posting here.

They also mention Discord for support. They never check that last I was in there.

Also most things can be assisted much faster by the community.

Ok, I'll post here... Appreciate the counsel.