Channels taking more then 2 mins to launch...help?

You mean a 3rd gen vs 2 gen? God I’d hope it isn’t that lol

But I’ve just got some free time and my tried on my Nvidia shield pro and it’s lag/launch time was around 40s, but it still says it’s “ Scanning” on the channels dashboard status even though when I looked at the logs it’s last update/entry was at 13:24 central time.

Shield is on WiFi 5(speed test from the channels app shows a connection speed of 350Mbit/s) and I think the Apple TV should be on WiFi 6 both at 5Hz according to my router.

Do you happen to use Tailscale? If you would be willing to share your DVR to me via Tailscale, I could connect to it with a client using a Profiler to see if I can understand more about what's going on.

Yes I do just let me know how I go about inviting you to my DVR via Tailscale and I’d love to have you take a look.

I'll follow up in private message.

Ok

@Fin756 First thing that I've discovered so far is that it appears the biggest performance issue is on the DVR Server and not on the client, though we do have room to improve performance on the client as well.

If you could update your DVR to the latest pre-release, I'll test it again with this fix and see if there is more room to improve.

Additionally, the latest Testflight beta has some improvements on the client (though the majority of the time you saw spent was actually waiting on the server to send a response).

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Ok, that's good to hear! and the DVR is updated with the pre release

Can you update to the latest Testflight beta on your Apple TV and let me know how your performance is there?

It’s even better at 16 seconds from closed app to ready to play content.

I know you haven’t updated the play store but that’s better too and it’s averaging a little slower but still much improved at 20 seconds. On my Nvidia shield

We have one more update here that if you could update, I'd like to see the impact on performance:

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It seems about the same 16 seconds from close app to ready to play from my Apple TV and same with shield

Okay. I think we've reached the limit of what we can easily improve here. It's currently taking about 3 seconds for your DVR to marshal and compress all of the records of all of your videos to send it to the client, and then taking 5 seconds (on my Apple TV 4K 3rd gen) to unmarshal them... so that's 8 seconds right there in what we're seeing.

The origins of our product were in watching and managing things that you recorded off of your antenna/cable, so some of our early architectural decisions did not contemplate a Library of 60k items. I appreciate your help in being able to identify some easy-to-fix performance issues, but it looks like it's going to take more work and changes on our part to lower the startup time much further at this time.

Thanks again for raising the issue and working with me to figure out what was happening.

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I thank you for your hard work. I was ecstatic for the sub 40/20 seconds load times so anything else is icing on the cake! Thank you again and let me know if you ever need my DVR again because I’m a data hoarder so it isn’t going to get smaller from here lol

Thanks again.

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