Chasing down Lost connection error

Channels DVR Server Troubleshooting
#1

I've been chasing this error for a long time. Mainly it happens during the morning news shows-I would get the error almost every minute or so and have to re-select play. i think maybe I solved the why but not how. If I stopped the recording (I have passes for several morning shows) the error would go away, so it seems that there's something going wrong with recording/playback while recording. i changed the path to another hard drive I have to see if that changes anything but wont know until tomorrow. Anyone have issues like this?

Another thing that seems related is if I watch a recorded show (but not watch while it's being recorded) I sometimes get choppy playback and it will often playback a part that I just watched.

#2

Just make sure you have turned WiFi OFF on your host and have a dedicated DHCP address, otherwise it may be switching back and forth from the Wifi address to the Ethernet address
.
DHCP reservation (sometimes called a static DHCP lease). It tells your home router to always give the same local IP address to the specific device running your Channels DVR server
.
The Risk of Leaving Both Active:
they have different hardware addresses, your router treats them as two completely separate devices and assigns them two different local IP addresses

If your server has both Wi-Fi and Ethernet active at the same time, it can cause several issues with Channels DVR:

  • Random Disconnections: Your operating system may dynamically switch traffic between Wi-Fi and Ethernet based on what it thinks is a stronger connection.
1 Like
#3

ahh-thanks. I'll try it out tomorrow

#4

I had a similar problem. It turned out to be a bad network switch.

I found it using Ping Plotter.

#5

so the problem continues-not just having wifi and ethernet on at same time. Also continues to happen after turning of the recording. Here's a sample from this morning's log:

2026/08/27 07:00:00.005817 [DVR] Starting job 1787839200-39 Today on ch=[9261]
2026/08/27 07:00:00.005875 [DVR] Waiting 12h30m0s until next job 1787884200-24 House Hunters International
2026/08/27 07:00:00.794749 [TNR] Opened connection to M3U-George3 for ch9261 NBC 8 (KGW) PORTLAND
2026/08/27 07:00:00.795990 [DVR] Recording for job 1787839200-39 from M3U-George3 ch9261 into "TV/Today/Today S74E283 2026-08-27-0700.mpg" for 1h59m59.994061s
2026/08/27 07:00:04.252090 [IDX] Generating video index for job 1787839200-39
2026/08/27 07:00:05.718450 [TNR] Closed connection to M3U-George2 for ch9131 NBC 8 (KGW) PORTLAND
2026/08/27 07:00:05.718562 [SNR] Buffer statistics for 192.168.4.52 (Living Room (3)) for ch9131 NBC 8 (KGW) PORTLAND: buf=9%,0%-100% drop=3%
2026/08/27 07:00:30.385798 [TNR] Opened connection to M3U-George2 for ch9131 NBC 8 (KGW) PORTLAND
2026/08/27 07:00:33.959887 [TNR] Closed connection to M3U-George3 for ch9261 NBC 8 (KGW) PORTLAND
2026/08/27 07:00:34.204178 [SNR] Buffer statistics for "TV/Today/Today S74E283 2026-08-27-0700.mpg": buf=0%-11% drop=0%
2026/08/27 07:00:34.252641 [DVR] Job 1787839200-39 Today ended prematurely: 1h59m25.747361s
2026/08/27 07:00:34.485549 [DVR] Starting job 1787839200-39 Today on ch=[9261]
2026/08/27 07:00:34.515583 [DVR] Waiting 12h29m25s until next job 1787884200-24 House Hunters International
2026/08/27 07:00:37.019870 [TNR] Opened connection to M3U-George3 for ch9261 NBC 8 (KGW) PORTLAND
2026/08/27 07:00:37.020146 [DVR] Recording for job 1787839200-39 from M3U-George3 ch9261 into "TV/Today/Today S74E283 2026-08-27-0700.mpg" for 1h59m25.484438s
2026/08/27 07:00:39.953934 [TNR] Closed connection to M3U-George2 for ch9131 NBC 8 (KGW) PORTLAND
2026/08/27 07:00:39.954078 [SNR] Buffer statistics for 192.168.4.52 (Living Room (3)) for ch9131 NBC 8 (KGW) PORTLAND: buf=48%,0%-100% drop=25%
2026/08/27 07:01:13.342524 [TNR] Opened connection to M3U-George2 for ch9131 NBC 8 (KGW) PORTLAND
2026/08/27 07:01:16.717357 [TNR] Closed connection to M3U-George3 for ch9261 NBC 8 (KGW) PORTLAND
2026/08/27 07:01:16.800352 [SNR] Buffer statistics for "TV/Today/Today S74E283 2026-08-27-0700.mpg": buf=0% drop=0%
2026/08/27 07:01:16.832460 [DVR] Job 1787839200-39 Today ended prematurely: 1h58m43.167542s
2026/08/27 07:01:16.937790 [DVR] Starting job 1787839200-39 Today on ch=[9261]
2026/08/27 07:01:16.937852 [DVR] Waiting 12h28m43s until next job 1787884200-24 House Hunters International
2026/08/27 07:01:17.529346 [TNR] Opened connection to M3U-George3 for ch9261 NBC 8 (KGW) PORTLAND
2026/08/27 07:01:17.529558 [DVR] Recording for job 1787839200-39 from M3U-George3 ch9261 into "TV/Today/Today S74E283 2026-08-27-0700.mpg" for 1h58m43.06212s
2026/08/27 07:01:25.905694 [TNR] Closed connection to M3U-George2 for ch9131 NBC 8 (KGW) PORTLAND
2026/08/27 07:01:25.905818 [SNR] Buffer statistics for 192.168.4.52 (Living Room (3)) for ch9131 NBC 8 (KGW) PORTLAND: buf=18%,0%-64% drop=0%
2026/08/27 07:01:54.991729 [TNR] Opened connection to M3U-George2 for ch9131 NBC 8 (KGW) PORTLAND
2026/08/27 07:02:00.197194 [TNR] Closed connection to M3U-George3 for ch9261 NBC 8 (KGW) PORTLAND
2026/08/27 07:02:00.269548 [SNR] Buffer statistics for "TV/Today/Today S74E283 2026-08-27-0700.mpg": buf=0% drop=0%
2026/08/27 07:02:00.292684 [DVR] Job 1787839200-39 Today ended prematurely: 1h57m59.707317s
2026/08/27 07:02:00.358322 [DVR] Starting job 1787839200-39 Today on ch=[9261]
2026/08/27 07:02:00.358379 [DVR] Waiting 12h28m0s until next job 1787884200-24 House Hunters International
2026/08/27 07:02:00.999307 [TNR] Opened connection to M3U-George3 for ch9261 NBC 8 (KGW) PORTLAND
2026/08/27 07:02:00.999522 [DVR] Recording for job 1787839200-39 from M3U-George3 ch9261 into "TV/Today/Today S74E283 2026-08-27-0700.mpg" for 1h57m59.641555s
2026/08/27 07:02:07.032781 [TNR] Closed connection to M3U-George2 for ch9131 NBC 8 (KGW) PORTLAND
2026/08/27 07:02:07.032911 [SNR] Buffer statistics for 192.168.4.52 (Living Room (3)) for ch9131 NBC 8 (KGW) PORTLAND: buf=9%,0%-58% drop=0%
2026/08/27 07:02:38.308199 [TNR] Opened connection to M3U-George2 for ch9131 NBC 8 (KGW) PORTLAND
2026/08/27 07:02:42.519974 [TNR] Closed connection to M3U-George3 for ch9261 NBC 8 (KGW) PORTLAND
2026/08/27 07:02:42.638729 [SNR] Buffer statistics for "TV/Today/Today S74E283 2026-08-27-0700.mpg": buf=0% drop=0%
2026/08/27 07:02:42.639689 [DVR] Job 1787839200-39 Today ended prematurely: 1h57m17.360312s
2026/08/27 07:02:43.184833 [DVR] Starting job 1787839200-39 Today on ch=[9261]
2026/08/27 07:02:43.184878 [DVR] Waiting 12h27m17s until next job 1787884200-24 House Hunters International
2026/08/27 07:02:43.772615 [TNR] Opened connection to M3U-George3 for ch9261 NBC 8 (KGW) PORTLAND
2026/08/27 07:02:43.772913 [DVR] Recording for job 1787839200-39 from M3U-George3 ch9261 into "TV/Today/Today S74E283 2026-08-27-0700.mpg" for 1h57m16.815061s
2026/08/27 07:02:46.309317 [TNR] Closed connection to M3U-George2 for ch9131 NBC 8 (KGW) PORTLAND
2026/08/27 07:02:46.312575 [SNR] Buffer statistics for 192.168.4.52 (Living Room (3)) for ch9131 NBC 8 (KGW) PORTLAND: buf=66%,0%-100% drop=33%
2026/08/27 07:03:20.577973 [TNR] Opened connection to M3U-George2 for ch9131 NBC 8 (KGW) PORTLAND
2026/08/27 07:03:25.238699 [TNR] Closed connection to M3U-George3 for ch9261 NBC 8 (KGW) PORTLAND
2026/08/27 07:03:25.286717 [SNR] Buffer statistics for "TV/Today/Today S74E283 2026-08-27-0700.mpg": buf=0% drop=0%
2026/08/27 07:03:25.288022 [DVR] Job 1787839200-39 Today ended prematurely: 1h56m34.711979s
2026/08/27 07:03:25.333302 [DVR] Starting job 1787839200-39 Today on ch=[9261]
2026/08/27 07:03:25.333363 [DVR] Waiting 12h26m35s until next job 1787884200-24 House Hunters International
2026/08/27 07:03:25.939852 [TNR] Opened connection to M3U-George3 for ch9261 NBC 8 (KGW) PORTLAND
2026/08/27 07:03:25.940103 [DVR] Recording for job 1787839200-39 from M3U-George3 ch9261 into "TV/Today/Today S74E283 2026-08-27-0700.mpg" for 1h56m34.666584s
2026/08/27 07:03:30.984478 [TNR] Closed connection to M3U-George2 for ch9131 NBC 8 (KGW) PORTLAND
2026/08/27 07:03:30.984899 [SNR] Buffer statistics for 192.168.4.52 (Living Room (3)) for ch9131 NBC 8 (KGW) PORTLAND: buf=10%,0%-51% drop=0%