Chromedp-shell issues?

@spoddy What does /bin/sh point to?

Please update to the latest pre-release and then go to Settings -> Advanced and enable New TV Everywhere Embedded Chrome Launcher and see if that helps.

Hey Eric,

It points to Dash.

Bingo, changing to pre-release and ticking that box worked a charm.
Subjective, but feels faster from click to stream starting, too. Maybe just me. :slight_smile:

Channels is awesome, been using it for years, but 99% of my issues have been because of Chrome.

Thank you for the help!

I do think that's just wishful thinking haha.

Could you submit diagnostics again so I can just see the latest state of things?

Done.
ddbf499b-ee1e-4ab9-8445-3ff3540a4ddd

If I do not use the new launcher on UBUNTU I get the below ...

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@Edwin_Perez Thanks for reporting this. Can you try the latest pre-release v2023.12.10.2028 and let me know if that clears it up with the old launcher?

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"/home/nyplayer/channels-dvr/data/chromedp-shell"
LaunchProcess: failed to execvp:
"/home/nyplayer/channels-dvr/data/chromedp-shell"
2023/12/10 12:49:48.992475 [HLS] Couldn't generate stream playlist for ch6030-dANY-ip192.168.50.186: TVE: chrome failed to start:
LaunchProcess: failed to execvp:
"/home/nyplayer/channels-dvr/data/chromedp-shell"
LaunchProcess: failed to execvp:
"/home/nyplayer/channels-dvr/data/chromedp-shell"
2023/12/10 12:49:48.994126 [HLS] Stopping transcoder session ch6030-dANY-ip192.168.50.186
2023/12/10 12:49:50.260894 [TVE] action=authz_retry err=adobe.pendingLogout reason=34764
2023/12/10 12:49:50.353063 [TVE] action=auth mvpd=Comcast_SSO requestor=CNN
2023/12/10 12:49:50.354986 [TVE] action=xvfb display=:563
2023/12/10 12:49:50.675436 [ERR] Failed to start stream for ch6030: TVE: chrome failed to start:
LaunchProcess: failed to execvp:
"/home/nyplayer/channels-dvr/data/chromedp-shell"
LaunchProcess: failed to execvp:
"/home/nyplayer/channels-dvr/data/chromedp-shell"
2023/12/10 12:49:50.680506 [HLS] Couldn't generate stream playlist for ch6030-dANY-ip192.168.50.186: TVE: chrome failed to start:
LaunchProcess: failed to execvp:
"/home/nyplayer/channels-dvr/data/chromedp-shell"
LaunchProcess: failed to execvp:
"/home/nyplayer/channels-dvr/data/chromedp-shell"
2023/12/10 12:49:50.681344 [HLS] Stopping transcoder session ch6030-dANY-ip192.168.50.186

I would need to see diagnostics to know what is going on. What does Troubleshooting say?

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Logs have been submitted as db1069e3-ca45-45c9-b256-070192c100b6

Click the upgrade Chrome button and try again.

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@Edwin_Perez but you said using the new launcher does work?

Yes if I turn it on right now it is off ... I am going to turn it on.

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It works with it on.

2023/12/10 13:11:25.011245 [TNR] Opened connection to TVE-Comcast_SSO for ch6030 CNN
2023/12/10 13:11:25.012989 [HLS] Starting live stream for channel 6030 from 192.168.50.186 (bitrate=4549)
2023/12/10 13:11:25.859390 [HLS] Probed live stream in 845.869188ms: h264 1280x720 progressive 3771801bps
2023/12/10 13:11:31.776431 [HLS] Stopping transcoder session ch6030-dANY-ip192.168.50.186 (out=32.133ms finished=false first_seq=1 last_seq=8)
2023/12/10 13:11:31.782414 [TNR] Closed connection to TVE-Comcast_SSO for ch6030 CNN

Can you try v2023.12.10.2143 and see if it works any better with the old launcher?

It is working with the latest release.

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2023/12/10 13:59:05.200875 [TNR] Opened connection to TVE-Comcast_SSO for ch6013 MTVP
2023/12/10 13:59:05.202520 [HLS] Starting live stream for channel 6013 from 192.168.50.186 (bitrate=4031)
2023/12/10 13:59:06.640395 [HLS] Probed live stream in 1.437431246s: h264 1920x1080 progressive 3926303bps
2023/12/10 13:59:09.209988 [HLS] Stopping transcoder session ch6013-dANY-ip192.168.50.186 (out=8.192s finished=false first_seq=1 last_seq=9)
2023/12/10 13:59:09.211000 [TNR] Closed connection to TVE-Comcast_SSO for ch6013 MTVP

To be clear: chrome is not used every time every channel in tuned into. It only is used when the authentication needs to be re-checked. Please rescan a channel that has failed or add a new TVE source to make sure it’s using Chrome to test this.

/bin/sh: /home/nyplayer/channels-dvr/data/chromedp-chroot/lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.33' not found (required by /bin/sh)
/bin/sh: /home/nyplayer/channels-dvr/data/chromedp-chroot/lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.34' not found (required by /bin/sh)
/bin/sh: /home/nyplayer/channels-dvr/data/chromedp-chroot/lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.33' not found (required by /bin/sh)
/bin/sh: /home/nyplayer/channels-dvr/data/chromedp-chroot/lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.34' not found (required by /bin/sh)
2023/12/10 14:21:20.036824 [TVE] action=auth mvpd=Comcast_SSO requestor=DisneyChannels
2023/12/10 14:21:20.038899 [TVE] action=xvfb display=:641
2023/12/10 14:21:20.360762 [TVE] Channel scan 76/183 DISNEYP failed: chrome failed to start:
/bin/sh: /home/nyplayer/channels-dvr/data/chromedp-chroot/lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.33' not found (required by /bin/sh)
/bin/sh: /home/nyplayer/channels-dvr/data/chromedp-chroot/lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.34' not found (required by /bin/sh)
/bin/sh: /home/nyplayer/channels-dvr/data/chromedp-chroot/lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.33' not found (required by /bin/sh)
/bin/sh: /home/nyplayer/channels-dvr/data/chromedp-chroot/lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.34' not found (required by /bin/sh)
2023/12/10 14:21:20.480751 [TVE] action=auth mvpd=Comcast_SSO requestor=DisneyChannels
2023/12/10 14:21:20.483451 [TVE] action=xvfb display=:664

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Was this the new or old launcher?