Closed caption/subtitles not working after the latest update

[chDVRuser]

Wish they would announce the stable builds
https://getchannels.com/releases/#tvos Version 6.2.3 (April 29th, 2025)
in the the Beta Notes

tvOS/iOS Beta Notes

v2025.04.15.1508 • FIXED: Channel Surfing was no longer working on tvOS 18.4 with the Siri Gen 2 remote control • IMPROVED: Auto Play presentation cards are presented in a more informative manner during shuffled playback to make it clear that Shuffle will always auto play

tvOS/iOS Beta Notes

v2025.05.02.1402 • IMPROVED: Minor improvements to movie view on tvOS

[Bonecrusher52]

Looks like I'm going to stick with beta app via 3.12.1723 build instead of stable app for now. So happy to see external subtitle support working again . Hopefully it will get fixed soon.

[MikeBear]

Not sure how to load beta Apple tv apps, so I'll have to wait and hope. Guess I'll have to switch to just using my Firestick 4k Max for captions, instead of my Apple Tv.

[Bonecrusher52]

Testflight: Channels DVR Beta

To join the Channels Beta beta, open the link on your iPhone, iPad, or Mac after you install TestFlight.

I think you need an iOS device to join the beta. I used my old iphone.

[eric]

@Bonecrusher52 Can you double-check that it was between 3.12.1723 and 3.12.2049 that it broke? I looked at the changes between those builds and nothing jumped out to me as related to this.

[Bonecrusher52]

Yes, I just did a test on my Apple TV using the same video file with a sidecar subtitle (.srt and .ass). Both formats (.srt and .ass) work fine in 3.12.1723 but not in 3.12.2049.

[MikeBear]

I've never had an iPhone, the Apple Tv 4k is the first and only Apple device I've ever had. I got it specifically for Channels.

[chDVRuser]

You can email the devs and they will send you a code. See the note at the bottom of the webpage Channels — Beta Program

Note: The Apple Beta Program requires an iOS device to join through the Testflight app. If you only have an Apple TV, please email us.

[eric]

@Bonecrusher52 thanks for confirming. I'm checking it out.

[eric]

@fancybot

v2025.05.10.1908

• FIXED: .srt/.ass subtitles were not available to select

This latest TestFlight build should fix the issue. Thanks everyone for reporting this and helping to track down the issue.

[MikeBear]

Cool! I got on the Testflight pilot and just loaded that v2025.05.10.1908

The movie I was trying to watch with captions the other day, now has captions again. Also, all my ripped Perry Mason (original) episodes have their captions back! Love me some Perry Mason, the 25th time watching an episode, is better than many shows FIRST episode, lol.

[Bonecrusher52]

Awesome! I'm glad to hear that external subtitles are working again. Thanks, Eric!

[fashioncents]

This seems to have fixed an issue I’ve been having with captions on virtual channels for a while. Thanks @eric!