Closed Captioning with playon home

I use playon cloud and also use playon home. The issue I have is playon home closed caption doesnt work, however if I open the same recording that I recorded with playon home and play it with vlc the closed captioning works. I turn CC on with channels player but no CC. Anyone got any idea what i can do to fix this issue?

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I am also interested if anyone has a better solution. I use playon home and I don't have a fix, but I do use a workaround. You can use ffmpeg to extract the closed captions.

Since I edit and archive my recorded files, I needed something that would honor cut points. I've used VideoReDo for years and found the linked script which works great with VideoRedo edits to maintain CC synchronization. The scripts extracts the closed captions with ffmpeg and rebundles the mp4 with the srt into a mkv container. I modified the script to not rebundle and just leave the srt file output because I don't mind extra files. Script assumes you're running Windows, have VideoRedo formatted edits and requires ffmpeg to be installed. The script is straightforward, so it can be used as a reference for other platforms.