Commercial detection stuck

i have a recording from earlier tonight that seems to be stuck in commercial detection right now. nothing out of the ordinary in the logs and the server seems to work still (although playback was a little slow), but the detection on this one recording is stuck. any ideas?

after 12 hours, it's still stuck. how can i fix this?

What does the log show about commercial detection?

nothing. it shows where it started, but no end that i can see (although there were other commercial detections that ended in the same general time period, but i had multiple recordings going at the time)...

2019/12/09 21:19:59 [DVR] Processing file-315: TV\Inside North Korea Then and Now With Lisa Ling\Inside North Korea Then and Now With Lisa Ling 2017-10-01 2019-12-09-1957.mpg
2019/12/09 21:20:03 [DVR] Running commercial detection on file 315 (TV\Inside North Korea Then and Now With Lisa Ling\Inside North Korea Then and Now With Lisa Ling 2017-10-01 2019-12-09-1957.mpg)

What does the Activity section of the dvr show?

Activity
Processing recording TV\Inside North Korea The Criminal State\Inside North Korea The Criminal State 2019-11-17 2019-12-09-2057.mpg
Detecting commercials in Inside North Korea The Criminal State 2019-11-17 2019-12-09-2057.mpg.
Watching ch5903 KTLADT from 192.168.88.109

sorry, the first log lines i copied were the wrong show (but same general pattern)...

2019/12/10 06:45:35 [DVR] Processing file-319: TV\Inside North Korea The Criminal State\Inside North Korea The Criminal State 2019-11-17 2019-12-09-2057.mpg
2019/12/10 06:45:38 [DVR] Running commercial detection on file 319 (TV\Inside North Korea The Criminal State\Inside North Korea The Criminal State 2019-11-17 2019-12-09-2057.mpg)

i apologize, i take back part of my comment. i recorded two north korea documentaries last night and when i went to bed, one was stuck...now it seems the other one is. i woke up and saw the north korea in the activity and assumed it was the same.

the first one failed after 8 hours, the other one is still running. this was in the log from this morning, just prior to the log entries above where the second one started...this recording (the one that is currently running) was recorded at 9pm last night.

2019/12/10 05:20:03 [WRN] Commercial detection took longer than 8 hours, aborting...
2019/12/10 05:20:03 [DVR] Commercial detection failed with exit status 1

that second one never finished, either.

2019/12/10 14:45:38 [WRN] Commercial detection took longer than 8 hours, aborting...
2019/12/10 14:45:38 [DVR] Commercial detection failed with exit status 1

both of these recordings were on the same channel (i believe it was natgeo), if that matters.

Please email [email protected] with the video.log file from Z:\Log\comskip\319

will do.

i'm having other major buffering issues at the moment as well. i wonder if the two are related...should i try a reboot or anything else before sending logs?

Is your Z a usb drive?

Is the PC wired or on Wi-Fi?

I would check Task Manager to see what it says for cpu/ram and disk usage

it's a network drive.

PC is on wifi (wiring it is my next plan, will be doing that shortly actually) but i haven't had any issues before now.

task manager isn't showing anything out of the ordinary and nothing is maxed out.

recordings are playing fine, but live tv is having buffering issues. TBS in particular is unwatchable...it starts (slowly), then buffers a bit, then plays. then buffers a bit, then plays. i can see the buffer building, but it never allows me to get to it because it keeps stuttering and stopping to load. then when i finally give up and back out to the guide, the app tells me i'm behind the guide and asks if i am sure i want to exit...

We recommend Ethernet for the DVR and recording to local storage. The combination of Wi-Fi and network storage will cause nothing but problems. An Ethernet cord should fix it.

ethernet has helped slightly, but it's still buffering pretty badly. looking at task manager shows nothing even close to max, in fact there's almost no load on the server at all.