Connection Lost Error While Watching Live TV

#1

Over the last several days, I have had repeated issues with Channels giving me a ‘Connection Lost’ error when watching live TV. I read some of the other threads about this issue and tuner sharing seemed to be a common reason for this error.
Tuner sharing is off and has been turned off, so that is not the issue. I have been using Channels on my Apple TV since February and have never experienced anything like this. Over the course of an evening of watching TV, I get the error 3-4 times. After hitting menu and selecting the same channel on the guide, it takes me right back to the live video.

My setup:

Apple TV (5th Generation)- Connected via 802.11ac WiFi.
HDHomeRun Connect
Channels for tvOS version 3.1.1

#2

see what happens if you plug the ATV in via ethernet. If you don’t have the problem, then you will know that the issue is your WiFi.

#3

This sounds like a bad network connection between the ATV and the HDHR. Possibly something is up with your wifi signal.

#4

I too have seen a few times. But in both cases I believe it was either Spectrum or my Netgear router. It was brief and I didn’t have the time to diagnose before the network returned.