Continuously having to log OUT then IN on iOS app for remote DVR

Channels DVR Server
#1

Very often when I am away from my house and open Channels app I have to log out then in again for it to see my dvr.


2 Likes
#2

I’ve been having to do this too. Sometime with my family’s Apple TV it does it. I don’t know if you have to re login after every DVR update?

#3

I noticed this as well during a recent trip I took. I had the issue on both my iPad and iPhone.

#4

Same.

#5

Any input from the devs on this?

#6

I’m not sure why but this never happens to me.

I plan to investigate this week and maybe add a Refresh button so you don’t have to do the whole logout/login dance.

#7

I know your trying to make it super friendly for the everyday user to connect remotely… but maybe you can add a field to let us type in our home ip and port to connect directly back to the dvr box.

#8

It’s a little more than that because the log in flow provides secure tokens to ensure security between your home server and remote devices.

#9

The latest version of Channels has a reconnect button. Has that helped?

#10

I havent been logged off yet to see if this helps.

#11

I’m remote this week and reconnect has worked for me.

1 Like
#12

I clicked reconnect. I get forbidden 403

#13

but if i log out and and in again

it works

#14

bump

#15

When you get that 403 error, can you open iOS safari and visit https://my.channelsdvr.net and click on the Log to see if it shows any errors

#16

no errors
was able to sign in without issue.

#17

Just wanted to let you know that I had the problem. The reconnect option didn’t work but when I logged out and logged back it, it worked just fine.

#18

Happened to me again last night on my apple tv

#19

This was the same for me on iOS today.

#20

Same issue here. Both tvOS and iOS