Could you please help me with this error

When watching channelsdvr on both my android and apple devices I sometimes get an error with a black screen behind it and of course the channel stops playing, the error says:"Connection Lost The Channels DVR Server had a problem. Press play to try again. (Transcoder Reset)"
This error occurs regardless of how many simultaneous streams i have running and/or regardless of how many channels i am currently recording but it happens much faster and most often when I am recording multiple channels, the more channels the faster it happens (By the way my iptv provider allows 3 concurrent streams)
I am runnning it on a minibee pc 12 with ubuntu although it happens with windows too, the specifications of my computer are:
tali@guevara:~$ sudo lshw -short
[sudo: authenticate] Password:
H/W path Device Class Description

                                        system         SER

/0 bus SER
/0/0 memory 64KiB BIOS
/0/a memory 512KiB L1 cache
/0/b memory 4MiB L2 cache
/0/c memory 16MiB L3 cache
/0/d processor AMD Ryzen 7 6800U wit
/0/f memory 32GiB System Memory
/0/f/0 memory 8GiB Synchronous Unbu
/0/f/1 memory 8GiB Synchronous Unbu
/0/f/2 memory 8GiB Synchronous Unbu
/0/f/3 memory 8GiB Synchronous Unbu
/0/100 bridge Family 17h-19h PCIe R
/0/100/0.2 generic Family 17h-19h IOMMU
/0/100/1.1 bridge Family 17h-19h PCIe G
/0/100/1.1/0 /dev/nvme1 storage CT2000P5SSD8
/0/100/1.1/0/0 hwmon2 disk NVMe disk
/0/100/1.1/0/2 /dev/ng1n1 disk NVMe disk
/0/100/1.1/0/1 /dev/nvme1n1 disk 2TB NVMe disk
/0/100/1.1/0/1/1 /dev/nvme1n1p1 volume 1074MiB Windows FAT v
/0/100/1.1/0/1/2 /dev/nvme1n1p2 volume 2GiB EXT4 volume
/0/100/1.1/0/1/3 /dev/nvme1n1p3 volume 1859GiB EFI partition
/0/100/2.1 bridge Family 17h-19h PCIe G
/0/100/2.1/0 eno1 network RTL8111/8168/8211/841
/0/100/2.2 bridge Family 17h-19h PCIe G
/0/100/2.2/0 wlp3s0 network Wi-Fi 6 AX200
/0/100/2.4 bridge Family 17h-19h PCIe G
/0/100/2.4/0 /dev/nvme0 storage Merak Nvme Ssd Contro
/0/100/2.4/0/0 hwmon1 disk NVMe disk
/0/100/8.1 input7 bridge Video Bus
/0/100/8.1/0 /dev/fb0 display Rembrandt [Radeon 680
/0/100/8.1/0.1 card0 multimedia Radeon High Definitio
/0/100/8.1/0.1/0 input10 input HD-Audio Generic HDMI
/0/100/8.1/0.1/1 input11 input HD-Audio Generic HDMI
/0/100/8.1/0.1/2 input8 input HD-Audio Generic HDMI
/0/100/8.1/0.1/3 input9 input HD-Audio Generic HDMI
/0/100/8.1/0.2 generic Family 19h PSP/CCP
/0/100/8.1/0.3 bus Rembrandt USB4 XHCI c
/0/100/8.1/0.3/0 usb1 bus xHCI Host Controller
/0/100/8.1/0.3/0/3 input4 input Logitech USB Keyboard
/0/100/8.1/0.3/1 usb2 bus xHCI Host Controller
/0/100/8.1/0.4 bus Rembrandt USB4 XHCI c
/0/100/8.1/0.4/0 usb3 bus xHCI Host Controller
/0/100/8.1/0.4/1 usb4 bus xHCI Host Controller
/0/100/8.1/0.6 card1 multimedia Ryzen HD Audio Contro
/0/100/8.1/0.6/0 input12 input HD-Audio Generic Rear
/0/100/8.1/0.6/1 input13 input HD-Audio Generic Fron
/0/100/8.1/0.6/2 input14 input HD-Audio Generic Line
/0/100/8.1/0.6/3 input15 input HD-Audio Generic Line
/0/100/8.1/0.6/4 input16 input HD-Audio Generic Fron
/0/100/8.1/0.7 generic Sensor Fusion Hub
/0/100/8.3 bridge Family 17h-19h Intern
/0/100/8.3/0 bus Rembrandt USB4 XHCI c
/0/100/8.3/0/1 usb5 bus xHCI Host Controller
/0/100/8.3/0/1/1 communication AX200 Bluetooth
/0/100/8.3/0.3 bus Rembrandt USB4 XHCI c
/0/100/8.3/0.3/0 usb6 bus xHCI Host Controller
/0/100/8.3/0.3/0/1 input2 input HS6209 Infinitive Wir
/0/100/8.3/0.3/1 usb7 bus xHCI Host Controller
/0/100/8.3/0.4 bus Rembrandt USB4 XHCI c
/0/100/8.3/0.4/0 usb8 bus xHCI Host Controller
/0/100/8.3/0.4/1 usb9 bus xHCI Host Controller
/0/100/8.3/0.4/1/1 scsi0 storage EXTERNAL_USB
/0/100/8.3/0.4/1/1/0.0.0 /dev/sda disk 4TB EXTERNAL_USB
/0/100/8.3/0.4/1/1/0.0.0/1 /dev/sda1 volume 3726GiB EXT4 volume
/0/100/14 bus FCH SMBus Controller
/0/100/14.3 bridge FCH LPC Bridge
/0/100/14.3/0 system PnP device PNP0b00
/0/101 bridge Family 17h-19h PCIe D
/0/102 bridge Family 17h-19h PCIe D
/0/103 bridge Family 17h-19h PCIe D
/0/104 bridge Family 17h-19h PCIe D
/0/105 bridge Family 17h-19h PCIe D
/0/106 bridge Rembrandt Data Fabric
/0/107 bridge Rembrandt Data Fabric
/0/108 bridge Rembrandt Data Fabric
/0/109 bridge Rembrandt Data Fabric
/0/10a bridge Rembrandt Data Fabric
/0/10b bridge Rembrandt Data Fabric
/0/10c bridge Rembrandt Data Fabric
/0/10d bridge Rembrandt Data Fabric
/1 input0 input Power Button
/2 input1 input Power Button
tali@guevara:~$

It only happens with live tv and my channelsdvr is updated to the last stable version and the drivers for ubuntu are also updated.
Also I have tested othe iptv services and it also happens with other services.
It also happens with both remote and local streaming.
Can anyone please help me? Thank you

Is your Channels DVR connected by WiFi or ethernet? Ethernet is best.

Please run a speedtest to the server from each of your clients and post the results.

Have you been able to get hardware encoding working with your Ryzen CPU? If you have not, you could see very high CPU usage for remote streaming.

When the problem is happening, what load averages do you see in the Channels DVR status page? Please also list the CPU and number of cores the page shows.