Crashes lately

this thing just keeps crashing. diagnostics submitted, thanks.

@tmm1 I'm i the only one experiencing this on all clients? do i even keep bothering sending you diagnostics? i sent them again. thanks.

Diagnostics don't help with crashes.

See above:

1 Like

Sorry, I missed that. I’ll send them when it crashes again. Thanks.

sent. thanks!

@tmm1 no idea if those i sent the other day helped you so i sent two from xcode. take a look how often this crashes. its often. will any more of these help? thanks.

Apple has asked for a sysdiagnose taken after crash along with a timestamp of the crash.

Logging (4th generation Apple TV & Mac)

  1. Reproduce the issue and generate a sysdiagnose by pressing and holding PLAYPAUSE and VOL- for 6 seconds, release the buttons and a dialog confirmation will appear on the TV screen.
  2. Follow the instructions on the TV screen to AirDrop the sysdiagnose log file from the Apple TV to your Mac or iOS device.
1 Like

ok, done. ive sent support the link to the dianostics.

thanks.

We fixed several causes of crashes recently and recommend upgrading to latest TestFlight v3.29.2358

1 Like

@applewpb We got some crash reports from you last night. Those crashes are fixed in the latest testflight build from this morning.