I've been using DIRECTV Stream TV Everywhere with Channels DVR for months without any problems. About 2 weeks ago I noticed a couple of channels (CNN and TCM) stopped working.
When I tried rescanning those channels, I lost all channels. Eventually I removed the DIRECTV TV Everywhere source and tried adding it back from scratch. Now I can't authenticate at all.
Has anyone else seen this recently with DIRECTV Stream?
Does this look like a recent change in the DIRECTV login flow, or is there anything else I should try?
Thanks!
Current setup:
- Channels DVR 2026.07.15.1900
- Docker on Synology NAS (Intel)
- DIRECTV Stream (ATTOTT)
Things I've already tried:
- Updated Channels DVR to latest version
- Restarted the NAS and Channels container
- Removed and re-added the TV Everywhere source
- Verified my DIRECTV username/password on the DIRECTV website
- Changed my DIRECTV password
- Tried adding the source from an Incognito browser
- Confirmed my DIRECTV account is active
To make sure it wasn't my account, I also tested TV Everywhere directly on network websites:
- Fox News - works
- NBC - works
- USA Network - works
So my DIRECTV credentials and TV Everywhere authorization appear to be working normally outside of Channels.
I also SSH'd into the Channels container and verified it can successfully reach the Adobe Pass authentication URL over HTTPS, so this doesn't appear to be a Docker/networking/TLS issue.
When I try to add the provider in Channels, it eventually fails with:
Cable provider authentication failed
and shows an Akamai errors.edgesuite.net page.
Relevant log output (Username redacted):
2026/07/16 13:36:45.620178 [TVE] Auth starting for ATTOTT as redacted
2026/07/16 13:36:46.309830 [TVE] action=auth mvpd=ATTOTT requestor=nbcentertainment
2026/07/16 13:37:02.516031 [TVE] action=navigate url=https://sp.auth.adobe.com/adobe-services/authenticate/saml?domain_name=adobe.com&mso_id=ATTOTT...
2026/07/16 13:37:04.418879 [TVE] action=request type=Document method=POST url=https://api.cld.dtvce.com/idp/authn
2026/07/16 13:37:04.900352 [TVE] action=request type=Document method=GET url=https://identity.directv.com/weblogin/authorize redirected_from=https://api.cld.dtvce.com/idp/authn
2026/07/16 13:37:10.757561 [TVE] action=fill_form u=redacted
2026/07/16 13:37:10.791094 [TVE] action=tvejs msg="directvLogin: no username"
2026/07/16 13:37:10.791225 [TVE] action=tvejs msg="directvLogin: no password"
2026/07/16 13:37:22.763372 [TVE] action=auth_timed_out
2026/07/16 13:37:32.636593 [TVE] Auth failed for ATTOTT: Cable provider authentication failed
