Discovered Remote Access Not Functioning (Intel NUC8 Windows 11)

Channels DVR Server Troubleshooting
#1

Hello.

I haven't used this feature in a while but had it setup & working properly when I did use it on occasion. It worked great & I assumed it still did - until I tried using it a few days ago & discovered Remote Access is no longer working. I ran Troubleshooting & saw the "red !" for Remote Access with the message: "Could not connect to 7f0f7d02edce.u.channelsdvr.net. Check if the port is mapped"

I checked Channels settings:

  • Channels (pre-release) is up to date (as of yesterday)
  • Remote Access is set to Automatic
  • Tailscale is on & connected

I checked my router settings:

  • My NUC's IP address is static/reserved.
  • Port Forwarding is set to TCP (port:8089).

All was set up & working as designed; no changes made (on my end) from when it was working before.

That's about the extent of my working knowledge of troubleshooting. I could use some assistance trying to figure out what happened/what I'm missing.

Thanks

#2

Since it appears to be failing when using “away from home” in the app did you try connecting with Tailscale by choosing “at home” in the app and inputting the 100.x.x.x tailnet ip? Make sure both devices have Tailscale turned on.

#3

Didn't think of that. I'll give that a go & let you know. Thank you

#4

:+1:That worked! THIS is why I love this community. Thank you!

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