I am recently getting the error "no login form found" when trying to watch any of the TVE channels that are now part of Discovery Plus. Philo is our provider and all other channels work without issue. This happens on the latest stable and pre-release builds.
Todd
Once you update to the latest prerelease, click the gear icon next to Philo and select Update Password.
Issue persists even after updating password.
Can you click Support > Submit Diagnostics from your DVR.
Are you sure you upgraded to pre-release? What version is shown on the DVR web UI. The Update Password button for Philo only works starting with v2021.05.25.xxxx
Updated to the latest pre-release and it’s still not working for me either. Logs submitted.
Thanks for the diagnostics.
Can you try upgrading again to v2021.05.25.2334. Then after the upgrade completes: click the gear icon next to Philo, select Rescan Lineup, scroll down to HGTV, and click rescan next to it.
That did the trick. It’s working now. Thanks!
I started getting that error on v2021.05.26.1807.
I did update password, clicked the gear icon next to Philo, select Rescan Lineup, scroll down to HGTV (ch6104), and click rescan next to it. still "no login form found". Same for all channels between ch6101-ch6114 all show "no login form found"
During update password did it send you an email with a link to click on? Please submit diagnostics from your DVR.
I am on prelease 2021.05.26.1807
I received the email to authorize access and it started scanning - issue persists
Trying to submit Diagnostics Logs but never receive the ID to let you know
Just updated to 2021.05.27.2202
Reset password, click on link. Manually scan channels, same issue.
Tried to submit logs, same issue, no ID
Todd
There is an issue with our diagnostics service. Please stand by and I will let you know when you submit again.
If you can email [email protected] with your c:\programdata\channelsdvr\data\settings.db file that will help us figure out why this is not working correctly.
Yes. Followed with the authorization.
(BTW. I can access all DSC channels using Philo app.)
That is my sanitized part of the log (full logs have been submitted.):
2021/05/27 23:15:24.016851 [TVE] action=version product=HeadlessChrome/91.0.4472.77 jsVersion=9.1.269.28 protocol=1.3 revision=@1cecd5c8a856bc2a5adda436e7b84d8d21b339b6
2021/05/27 23:15:24.046102 [TVE] action=set_cookies domains=1
2021/05/27 23:15:24.046826 [TVE] action=navigate url=https://login.discovery.com/v1/oauth2/authorize?affiliate_id=5a7dbc7d6b66d1044815e9de &asset_authz=false&auth_client_id=Philo&auth_client_url=&auth_ttl=&client_id=XXXXXXXXXXXXXXXXXXXXXX&network_requestors=false&product.code=dsc&redirect_uri=https%3A%2F%2Fgo.discovery.com%2Fwatch%2Fdiscovery&response_flow=code&response_type=adobe&state=nonce%2CmSeyKwnXXXXXXXXifTkrAWTsr3BDymet
2021/05/27 23:15:24.048680 [TVE] action=request type=Document method=GET url=https://login.discovery.com/v1/oauth2/authorize
2021/05/27 23:15:24.653558 [TVE] action=request type=Document method=GET url=https://api.auth.adobe.com/api/v1/authenticate
2021/05/27 23:15:24.920644 [TVE] action=request type=Document method=GET url=https://sp.auth.adobe.com/api/v1/authenticate
2021/05/27 23:15:25.134287 [TVE] action=request type=Document method=GET url=https://idp.philo.com/idp/sso
2021/05/27 23:15:25.134315 [TVE] action=auth_domain domain=idp.philo.com
2021/05/27 23:15:25.830044 [TVE] action=request type=Document method=GET url=https://idp.philo.com/idp/login
2021/05/27 23:15:25.938685 [TVE] action=request type=Document method=GET url=https://idp.philo.com/login
2021/05/27 23:15:26.055886 [TVE] action=wait_for_page
2021/05/27 23:15:27.847876 [TVE] action=error_response type=Script error=net::ERR_CONNECTION_REFUSED
2021/05/27 23:15:32.848577 [TVE] action=page_ready
2021/05/27 23:15:32.848777 [TVE] action=wait_for_page done=true reason=page_ready
2021/05/27 23:15:32.848816 [TVE] action=fill_form u=mp0@email
2021/05/27 23:15:32.852448 [TVE] action=screenshot
2021/05/27 23:15:32.914192 [TVE] action=screenshot size=31108
2021/05/27 23:15:32.914579 [TVE] action=capture_html
2021/05/27 23:15:32.918083 [TVE] action=capture_html size=19162
2021/05/27 23:15:32.918382 [TVE] action=script_error err=&runtime.ExceptionDetails{ExceptionID:1, Text:"Uncaught", LineNumber:9, ColumnNumber:5, ScriptID:"13", URL:"", StackTrace:(*runtime.StackTrace)(0xc001a89300), Exception:(*runtime.RemoteObject)(0xc002150b40), ExecutionContextID:0} exp=&runtime.RemoteObject{Type:"string", Subtype:"", ClassName:"", Value:easyjson.RawMessage{0x22, 0x6e, 0x6f, 0x20, 0x6c, 0x6f, 0x67, 0x69, 0x6e, 0x20, 0x66, 0x6f, 0x72, 0x6d, 0x20, 0x66, 0x6f, 0x75, 0x6e, 0x64, 0x22}, UnserializableValue:"", Description:"", ObjectID:"", Preview:(*runtime.ObjectPreview)(nil), CustomPreview:(*runtime.CustomPreview)(nil)} exp_value="no login form found"
Please try updating to v2021.05.27.2310 and then simply rescan HGTV (without Update Password).
I have sent the database
Looks like that build fixed it. Thanks for the quick work
Works great now. Big thanks for quick resolution!
I'm having this issue now with Philo on latest release @ 2021.08.28.0245. Is there a different release I should be using?
Update: emailed support @ Help with DVR Diagnostic Log 3caefd60-300c-4662-ad29-11060d93e8ac — Unable to add TVE channels from Philo. Error received "no login form found". Tried on latest release and pre-release. Last attempt @ 2021.08.28.0245.
What are running the Channels DVR server on?
Nvidia Shield 2017 16 GB with 500 GB SSD set as adapted internal storage.