DNS Error

Lost internet earlier today. Getting lots of errors, mostly cloud unreachable and DNS errors.
Unable to send a diagnostics. Internet is working
Any suggestions?

Synology Server ver 6.2 xxxx

2023/03/14 17:24:03.026209 [TRS] DNS: ERROR: Could not reach DNS server: lookup www.google.com: i/o timeout
2023/03/14 17:24:03.413362 [TRS] Cloud Reachable: OK: Connected to community.getchannels.com
2023/03/14 17:24:03.730480 [TRS] Local Time: OK: Local clock is accurate
2023/03/14 17:24:03.730583 [TRS] TV Everywhere: OK
2023/03/14 17:24:08.731686 [TRS] TV Everywhere DNS: ERROR: Could not reach DNS server: lookup sp.auth.adobe.com: i/o timeout
2023/03/14 17:24:13.732393 [TRS] Guide Provider: ERROR: Could not connect to guide provider: data.tmsapi.com: Timeout after 5 seconds
2023/03/14 17:24:16.926529 [TRS] Remote Access: ERROR: Could not connect to 95f0b5727694.u.channelsdvr.net. Check if the port is mapped.
2023/03/14 17:24:16.927373 [TRS] Disk Permissions: OK
2023/03/14 17:24:39.710766 [ERR] Diagnostics submission failed: Put "https://s3.us-west-2.amazonaws.com/diagnostics.channelsdvr.cloud/07744893-3188-4092-931a-6ac9d5be46de/dvr.hdhr.1080B730.log?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIA5BWMCXPFMBVC3OPV%2F20230314%2Fus-west-2%2Fs3%2Faws4_request&X-Amz-Date=20230314T222429Z&X-Amz-E

That means internet is not working on the Synology. You could try rebooting it.

Internet is on because L'm watching March Madness on TruTv

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Then your DNS settings are messed up on the Synology

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What should they be?

Channels cloud unreachable so no diagnostics

Troubleshooting Figure out what's wrong

DNS

Could not reach DNS server: lookup www.google.com: i/o timeout

Cloud Reachable

Could not connect to community.getchannels.com: Timeout after 5 seconds

Local Time

Local clock is accurate

TV Everywhere

TV Everywhere DNS

Resolved TVE authenticator via system DNS

Guide Provider

Connected to guide provider

Remote Access

Could not connect to 95f0b5727694.u.channelsdvr.net. Check if the port is mapped.

Disk Permissions

Finally got a log to go thru
be86f7ec-ebac-403f-9f0d-690306ec10d8

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Finally all Green!!!

Hopefully it stays that way!!

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Probably it - it still seems hit or miss

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Whatโ€™s strange is that apps on the stick still worked as always. The internet would totally drop for 5 minutes then come back. The iPad still worked but I was only on my network while troubleshooting.
Out of home is working so Iโ€™m happy!!

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