Doctor Who S13E03 not in Local Content Library

Channels DVR Server Troubleshooting
#1

Hi All

So I'm having trouble with one show not showing up in my Library . . . it's Doctor Who S13E03 - it's named in the exact same format as E02 oh and E04 also works - just E03 is missing

Doctor Who (2005) - S13E02 - Chapter Two War of the Sontarans.mkv
Doctor Who (2005) - S13E03 - Chapter Three Once, Upon Time.mkv
Doctor Who (2005) - S13E04 - Chapter Four Village of the Angels.mkv

I run all recordings thru MCEBuddy to convert and compress them.

I'm assuming it's somehow tagged with an incorrect show . . .but I can't find a way to search by filename . . .

Ideas?

Thanks!

Eric

#2

Maybe remove the , in Once, Upon Time

#3

Have you tried fixing the match for the imported episode?
Channels uses Gracenote for matching and they have it listed as Flux: Once, Upon Time

See Episode Guide tab
SH007501780000
SH025674980000

#4

That did the trick - Flux: Once, Upon Time . . . odd that all other episodes worked . .. and now I'm wondering what other shows might be missing . . .

Thanks tho!

#5

Oh and is there a way to use TheTVDB as a datasource instead of Gracenote? Gracenote from my experience isn't that great - Plex used it for a year and then switched back to TVDB cause it was so bad . . .

Thanks!

#6

Not at this time. You can choose Gracenote or TMDB for movie imports.
The developers have said they can't use TVDB because the artwork is the wrong aspect ratio.

#7

The issue with characters may be related to the filesystem you are using. Some don't translate characters used in filenames as well as others ...

#8

It's just Win 10

#9

Great - Thanks for the explanation!