DTV stream trouble authorizing some channels

Channels DVR Server TV Everywhere
#1

Directv Stream.
There are a few channels that won't authorize, Cooking channel, BIG 10, maybe more,
MOST do work.
This has been going on for a few days.
Is anyone else having this issue?? Try The two channels Cooking and BIG 10.
I tried to reauthorize the Cooking channel and get this:

image
image842×104 8.45 KB

In the log it ends with a message that says a problem with DTV stream and Channels cannot fix it,
but I think that does not show up until I STOP it in the web GUI, otherwise it keeps spinning the arrow.
and here is the log:

2024/08/08 10:35:49.908214 [TVE] action=page_ready
2024/08/08 10:35:49.911504 [TVE] action=wait_for_page done=true reason=page_ready
2024/08/08 10:35:49.911504 [TVE] action=wait_for_auth timeout=12s
2024/08/08 10:35:49.911504 [TVE] action=fill_form u=mguidry15
2024/08/08 10:35:49.994620 ERROR: could not unmarshal event: parse error: expected string near offset 548 of 'cookiePart...'
2024/08/08 10:35:49.997412 ERROR: could not unmarshal event: parse error: expected string near offset 548 of 'cookiePart...'
2024/08/08 10:35:50.007494 ERROR: could not unmarshal event: parse error: expected string near offset 367 of 'cookiePart...'
2024/08/08 10:35:50.091823 ERROR: could not unmarshal event: parse error: expected string near offset 367 of 'cookiePart...'
2024/08/08 10:35:50.094274 ERROR: could not unmarshal event: parse error: expected string near offset 1369 of 'cookiePart...'
2024/08/08 10:35:50.135531 ERROR: could not unmarshal event: parse error: expected string near offset 1370 of 'cookiePart...'
2024/08/08 10:35:50.309864 ERROR: could not unmarshal event: parse error: expected string near offset 315 of 'cookiePart...'
2024/08/08 10:35:51.006935 [TVE] action=request type=Document method=POST url=https://oidc.idp.clogin.att.com/mga/sps/authsvc
2024/08/08 10:35:51.074668 ERROR: could not unmarshal event: parse error: expected string near offset 367 of 'cookiePart...'
2024/08/08 10:35:51.081271 [TVE] action=request type=Document method=GET url=https://signin.att.com/dynamic/iamLRR/LrrController redirected_from=https://oidc.idp.clogin.att.com/mga/sps/authsvc
2024/08/08 10:35:51.081786 ERROR: could not unmarshal event: parse error: expected string near offset 1721 of 'cookiePart...'
2024/08/08 10:35:51.131676 ERROR: could not unmarshal event: parse error: expected string near offset 768 of 'cookiePart...'
2024/08/08 10:35:51.165774 [TVE] action=error_response type=XHR error=net::ERR_ABORTED url=https://ingest.quantummetric.com/att ip=35.193.17.96
2024/08/08 10:35:51.191704 [TVE] action=error_response type=XHR error=net::ERR_ABORTED url=https://www.att.com/ssaf/ssafc/v1/controllerdata ip=173.222.253.139
2024/08/08 10:35:51.191704 ERROR: could not unmarshal event: parse error: expected string near offset 315 of 'cookiePart...'
2024/08/08 10:35:51.200800 ERROR: could not unmarshal event: parse error: expected string near offset 549 of 'cookiePart...'
2024/08/08 10:35:51.214678 ERROR: could not unmarshal event: parse error: expected string near offset 873 of 'cookiePart...'
2024/08/08 10:35:51.217477 ERROR: could not unmarshal event: parse error: expected string near offset 367 of 'cookiePart...'
2024/08/08 10:35:51.246237 ERROR: could not unmarshal event: parse error: expected string near offset 367 of 'cookiePart...'
2024/08/08 10:35:51.247480 ERROR: could not unmarshal event: parse error: expected string near offset 1595 of 'cookiePart...'
2024/08/08 10:35:51.250739 [TVE] action=error_response type=Image error=net::ERR_BLOCKED_BY_ORB url=https://oidc.idp.clogin.att.com/pkmslogout ip=144.161.106.164
2024/08/08 10:35:51.251243 [TVE] action=error_response type=Image error=net::ERR_BLOCKED_BY_ORB url=https://www.att.com/pkmslogout ip=173.222.253.139
2024/08/08 10:35:51.335675 ERROR: could not unmarshal event: parse error: expected string near offset 531 of 'cookiePart...'
2024/08/08 10:35:51.336695 [TVE] action=error_response type=Image error=net::ERR_BLOCKED_BY_ORB url=https://dtv-auth.att.com/pkmslogout ip=144.160.125.206
2024/08/08 10:35:51.336695 ERROR: could not unmarshal event: parse error: expected string near offset 587 of 'cookiePart...'
2024/08/08 10:35:51.376955 [TVE] action=error_response type=Image error=net::ERR_BLOCKED_BY_ORB url=https://utf.idp.clogin.att.com/pkmslogout ip=23.198.7.173
2024/08/08 10:35:51.376955 ERROR: could not unmarshal event: parse error: expected string near offset 1704 of 'cookiePart...'
2024/08/08 10:35:51.401276 ERROR: could not unmarshal event: parse error: expected string near offset 683 of 'cookiePart...'
2024/08/08 10:35:51.401276 [TVE] action=error_response type=Image error=net::ERR_BLOCKED_BY_ORB url=https://hc-analytics.idp.clogin.att.com/pkmslogout ip=144.161.77.210
2024/08/08 10:35:51.407637 ERROR: could not unmarshal event: parse error: expected string near offset 683 of 'cookiePart...'
2024/08/08 10:35:51.407637 [TVE] action=error_response type=Image error=net::ERR_BLOCKED_BY_ORB url=https://samlsp.idp.clogin.att.com/pkmslogout ip=144.161.77.212
2024/08/08 10:35:51.410500 ERROR: could not unmarshal event: parse error: expected string near offset 684 of 'cookiePart...'
2024/08/08 10:35:51.411026 [TVE] action=error_response type=Image error=net::ERR_BLOCKED_BY_ORB url=https://saml.idp.clogin.att.com/pkmslogout ip=144.161.77.211
2024/08/08 10:35:51.415110 ERROR: could not unmarshal event: parse error: expected string near offset 683 of 'cookiePart...'
2024/08/08 10:35:51.415110 [TVE] action=error_response type=Image error=net::ERR_BLOCKED_BY_ORB url=https://cloauth.idp.clogin.att.com/pkmslogout ip=144.161.77.210
2024/08/08 10:35:51.485862 ERROR: could not unmarshal event: parse error: expected string near offset 1347 of 'cookiePart...'
2024/08/08 10:35:51.507877 ERROR: could not unmarshal event: parse error: expected string near offset 1347 of 'cookiePart...'
2024/08/08 10:35:51.528304 [TVE] action=error_response type=Image error=net::ERR_BLOCKED_BY_ORB url=https://att-hbomax.idp.clogin.att.com/pkmslogout ip=104.68.250.46
2024/08/08 10:35:51.528304 ERROR: could not unmarshal event: parse error: expected string near offset 1452 of 'cookiePart...'
2024/08/08 10:35:52.036013 ERROR: could not unmarshal event: parse error: expected string near offset 1095 of 'cookiePart...'
2024/08/08 10:35:52.059961 ERROR: could not unmarshal event: parse error: expected string near offset 369 of 'cookiePart...'
2024/08/08 10:35:52.127792 ERROR: could not unmarshal event: parse error: expected string near offset 368 of 'cookiePart...'
2024/08/08 10:35:52.207964 ERROR: could not unmarshal event: parse error: expected string near offset 368 of 'cookiePart...'
2024/08/08 10:35:54.524202 ERROR: could not unmarshal event: parse error: expected string near offset 462 of 'cookiePart...'
2024/08/08 10:35:56.537260 [TVE] action=page_ready
2024/08/08 10:35:56.537260 [TVE] action=check_result
2024/08/08 10:35:56.539347 [TVE] action=tvejs msg="attComLogin connection error"
2024/08/08 10:35:56.539347 [TVE] action=screenshot
2024/08/08 10:35:56.693428 [TVE] action=screenshot size=57903
2024/08/08 10:35:56.693428 [TVE] action=capture_html
2024/08/08 10:35:56.695500 [TVE] action=capture_html size=15314
2024/08/08 10:35:56.696003 [TVE] action=script_error err=DirecTV is having an issue with their service. Please try again in a few hours. Channels cannot fix this.
2024/08/08 10:35:57.118504 [ERR] Failed to start stream for ch6109: TVE: adobe auth reg code: DirecTV is having an issue with their service. Please try again in a few hours. Channels cannot fix this.
#2

Update to latest Pre-release. Parse errors were fixed in a recent version.

(updating to lates pre-release is the FIRST thing you should always do with any TVE related issues.)

1 Like
#3

Thanks for the suggestion.
I hadn't noticed that reference to parsing errors or even knew that I was getting those.
I try to stay with current stable release unless it's something really needed.

#4

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