Duplicate entries in library following imports folder reorganization

Channels DVR Server Troubleshooting
#1

I used to have multiple Personal Media Import folders defined for TV Shows. I moved all of the files under a single folder and then removed the definitions for the empty folders. Next I did a Scan Personal Media. All of the files are stream links if this matters.

Following this change and scan, I now have two entries in my library for each stream link. I'm able to play the stream link. After playing it I delete the first entry and it goes away yet the second remains. How do I clean this up?

Diagnostics submitted f6fe46b1-b498-4fd5-9380-b410ff488cc1

#2

What do you mean by "removed the definitions for the empty folders"

#3

Removed from the list of import folders. One can define as many as you like. The used to point to multiple SMB shares. Now just one for TV imports

#4

OK. So if you removed it from Channels DVR Sources here

Screenshot 2025-03-09 at 11-07-07 Channels Settings
Screenshot 2025-03-09 at 11-07-07 Channels Settings798×345 17.8 KB

It will remove the Channels DVR database entries for those Imports.

#5

That is what I expected. It did not.

#6

Try a Prune Deleted, followed by a Rescan.

#7

Tried that yesterday. Did not help

#8

Can you find one that's duplicated and see what directory Channels DVR thinks they're in?

Screenshot 2025-03-09 at 14-35-59 Channels API & Feed Explorer
Screenshot 2025-03-09 at 14-35-59 Channels API & Feed Explorer708×424 34.2 KB

#9

It shows them all in the SMB share that I'm pointing to. I see the duplicates in this listing.

My log is full of these errors:
2025/03/09 17:52:37.094941 error loading snapshot epoch: 205115: error opening segment 123425: error loading segment fromt directory: open recorder.idx\files\00000001e221.seg: The system cannot find the file specified.
2025/03/09 17:52:37.100630 error loading snapshot epoch: 5694: error opening segment 3484: error loading segment fromt directory: open recorder.idx\groups\000000000d9c.seg: The system cannot find the file specified.
2025/03/09 17:52:37.108285 error loading snapshot epoch: 205115: error opening segment 123425: error loading segment fromt directory: open recorder.idx\files\00000001e221.seg: The system cannot find the file specified.
2025/03/09 17:52:37.114224 error loading snapshot epoch: 5694: error opening segment 3484: error loading segment fromt directory: open recorder.idx\groups\000000000d9c.seg: The system cannot find the file specified.
2025/03/09 17:53:37.196297 error loading snapshot epoch: 205115: error opening segment 123425: error loading segment fromt directory: open recorder.idx\files\00000001e221.seg: The system cannot find the file specified.
2025/03/09 17:53:37.203098 error loading snapshot epoch: 5694: error opening segment 3484: error loading segment fromt directory: open recorder.idx\groups\000000000d9c.seg: The system cannot find the file specified.
2025/03/09 17:53:37.211735 error loading snapshot epoch: 205115: error opening segment 123425: error loading segment fromt directory: open recorder.idx\files\00000001e221.seg: The system cannot find the file specified.
2025/03/09 17:53:37.218190 error loading snapshot epoch: 5694: error opening segment 3484: error loading segment fromt directory: open recorder.idx\groups\000000000d9c.seg: The system cannot find the file specified.
2025/03/09 17:57:49.263552 error loading snapshot epoch: 205115: error opening segment 123425: error loading segment fromt directory: open recorder.idx\files\00000001e221.seg: The system cannot find the file specified.
2025/03/09 17:57:49.267927 error loading snapshot epoch: 5694: error opening segment 3484: error loading segment fromt directory: open recorder.idx\groups\000000000d9c.seg: The system cannot find the file specified.
2025/03/09 17:57:49.274165 error loading snapshot epoch: 205115: error opening segment 123425: error loading segment fromt directory: open recorder.idx\files\00000001e221.seg: The system cannot find the file specified.
2025/03/09 17:57:49.281916 error loading snapshot epoch: 5694: error opening segment 3484: error loading segment fromt directory: open recorder.idx\groups\000000000d9c.seg: The system cannot find the file specified.

#10

Recreate search index

#11

The closest thing I found to Recreate search index is under:

Library Database Manage your library database

Maintenance
Regenerate search index

I still have the duplicates

#12

TMM1: What do you think of doing this:

  • Remove the TV Show Folder which is an SMB share from my configuration
  • Delete all of the programs
  • Attach the SMB share
  • Scan Personal Media

Any risk and do you think this will work?

#13

Your DVR storage location is set to:

\\nas.\dvr\DVR

Your imports location is set to:

\\NAS\dvr\DVR\Imports\Movies

technically this is wrong, because the Imports folders are scanned automatically.

so maybe you just need to remove your Personal Media settings and the duplicates will go away.

1 Like
#14

Yes, that was it.

Thank you

#15