DVR GUI guide showing favorites that are not marked as favorites

#1

Latest DVR pre release installed
Source HDHR Prime Xfinity
only have 2 channels marked as favorites CW and FOX
but DVR GUI guide shows 6 channels as favorites
This does not effect client devices (both Android mobile and Shield) only show the 2 marked favorites.
Any ideas on how to correct this?

#2

Try Scan Network
Gear dropdown next to Add Source :gear: > Scan Network
Then go into Manage Lineup for the Prime and make sure only those 2 are favorited.

Also note that clients can have their own separate favorites

#3

No change with scan network.
Yes I know clients can have their own.
Have checked manage lineup and the HDHR app the 4 additional favorites are not marked in either location but still show up in DVR GUI guide as fgavorites.

#4

Are only 2 channels favorited in manage lineup for your Prime?
Do you have more than one source for the DVR (besides the HDHR Prime)?

#5

Xfinity TVE 100 Favs
HDHR Prime 2 Favs
Samsung M3U 8 Favs
Pluto M3U none
Stir M3U none

2 of the 4 ghost favorites are not even available with Xfinity TVE

1 Like
#6

What are the channel numbers of the ghost faves?

#7

1455, 1457,1459, 1463

1 Like
#8

Are those channel numbers available and not hidden on your Prime?
And in the grid guide you select Source: HDHomeRun Prime and Filter: Favorites and they still show up?

#9

This likely has something with the updates this week adding Channels Collections to the web guide.

Please submit diagnostics.

#10

yes they are available on the Prime and not hidden.

and yes.

#11

LOL negative those same channel numbers are in the Samsung M3U and were Favs there. Only figured it out because hovering over logo in guide was showing different names the the guide.
turned off the 8 Favs in Samsung M3U problems resolved.

1 Like
#12

Thanks for all the feedback and all the time. I probably would not have caught the solution without it.

#13

You should let Channels DVR dish out the channels numbers for M3U sources so you don't have to babysit channel number conflicts!

#14

Turns out that was the only one that was not set to ignore, it's fixed now.

#15

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