Hi, for some reason it seems the DVR completely missed recording the first hour and a half of the Oscars. I just tuned in, went to Recordings, and tried to watch from the beginning. Unfortunately all I see is the current live tune-in. Any logs or anything I could help provide?
You would first want to look at the log. It’s on the web Page. Look to see what happened at the time the show started. You could paste a small section here or send the log in an email to support
Just looked and found a couple of interesting lines in the log in bold. I can see this morning (at 8:58AM) that I set the DVR to record the Oscars, which should have triggered the recording 8hrs, 31mins later (at 5:30PM). Didn’t seem to occur until 6:25PM, though…
2017/02/26 00:15:30 [NAT] Successfully mapped port 24.130.130.142:8089 using natpmp
2017/02/26 01:15:30 [NAT] Successfully mapped port 24.130.130.142:8089 using natpmp
2017/02/26 02:15:30 [NAT] Successfully mapped port 24.130.130.142:8089 using natpmp
2017/02/26 03:15:30 [NAT] Successfully mapped port 24.130.130.142:8089 using natpmp
2017/02/26 04:15:30 [NAT] Successfully mapped port 24.130.130.142:8089 using natpmp
2017/02/26 05:15:30 [NAT] Successfully mapped port 24.130.130.142:8089 using natpmp
2017/02/26 06:15:31 [NAT] Successfully mapped port 24.130.130.142:8089 using natpmp
2017/02/26 07:15:31 [NAT] Successfully mapped port 24.130.130.142:8089 using natpmp
2017/02/26 08:15:31 [NAT] Successfully mapped port 24.130.130.142:8089 using natpmp
2017/02/26 08:58:05 [DVR] Waiting 8h31m54.728912981s until next job 1488159000-ch707
2017/02/26 09:15:31 [NAT] Successfully mapped port 24.130.130.142:8089 using natpmp
2017/02/26 10:15:31 [NAT] Successfully mapped port 24.130.130.142:8089 using natpmp
2017/02/26 11:15:31 [NAT] Successfully mapped port 24.130.130.142:8089 using natpmp
2017/02/26 12:15:31 [NAT] Successfully mapped port 24.130.130.142:8089 using natpmp
2017/02/26 13:15:31 [NAT] Successfully mapped port 24.130.130.142:8089 using natpmp
2017/02/26 14:15:32 [NAT] Successfully mapped port 24.130.130.142:8089 using natpmp
2017/02/26 15:15:32 [NAT] Successfully mapped port 24.130.130.142:8089 using natpmp
2017/02/26 16:15:32 [NAT] Successfully mapped port 24.130.130.142:8089 using natpmp
2017/02/26 17:15:32 [NAT] Successfully mapped port 24.130.130.142:8089 using natpmp
2017/02/26 18:25:25 [DVR] Starting job 1488159000-ch707 The Oscars on ch=[707]
2017/02/26 18:25:25 [NAT] Successfully mapped port 24.130.130.142:8089 using natpmp
2017/02/26 18:25:25 [DVR] Recording for job 1488159000-ch707 from 13226C0C ch707 into “TV/The Oscars/2017-02-26-1825 The Oscars 2017-02-26.mpg” for 2h4m34.574972783s
2017/02/26 18:44:55 [DVR] Error running job 1488159000-ch707: read tcp 10.0.1.22:58840->10.0.1.27:5004: read: connection reset by peer
2017/02/26 18:44:57 [DVR] Starting job 1488159000-ch707 The Oscars on ch=[707]
2017/02/26 18:44:57 [DVR] Recording for job 1488159000-ch707 from 13226C0C ch707 into “TV/The Oscars/2017-02-26-1825 The Oscars 2017-02-26.mpg” for 1h45m2.785952455s
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Super weird. What kind of system is the DVR running on?
It’s a Mac mini (Late 2014) running Sierra (10.3.3). Specs are: 2.8 GHz Intel Core i5; 8GB RAM. I have it set to never fall asleep too.
Do you have “set date and time automatically” enabled in Date & Time Preferences?
Yessir–I never had it set for anything other than automatic.