Need help. Just activated the channels DVR last night on a Macbook. The DVR is not showing up on my AppleTV app or IPad App.
I am running:
OS X El Capitan (10.11.6)
Apple TV 10.2
IOS ( 10.2.1)
Mac OS Channels DVR Status:
I have clicked Bonjour off and on:
TV OS
I have already Stopped/restarted the channels App. I have restarted the Apple TV
IOS:
I have already deleted and reinstalled the App.
What do I have wrong?
Thanks
So, that all looks good. The only thing you haven’t mentioned is restarting the mac.
Are they on the same subnet?
Can you ping the appleTv from the mac?
it seems like some kind of network issue. maybe a firewall, ports are being blocked on the router, or some kind of networking security software is installed on the mac.
What is the IP address of your Apple TV?
Just tried restarting the mac. No change
I have not idea how to check for subnet or how to ping the my AppleTV from the mac
I am using an Xfinity router. I have not installed any special firewall or network security software
IP address for my primary Apple TV is 10.0.18
Your ip is missing an octet. Or you just mistyped it and missed a . somewhere. You can ping an ip from terminal with the ping command.
Check your security settings in control panel.
iOS app does not have DVR features yet, so you won’t see anything there.
On the Apple TV it should show up as long as the Apple TV can talk to the Mac on your network.
Yes my mistake; my main Apple TV is 10.0.0.18.
On terminal I used Ping 10.0.0.18. My results for the first 10 pings are below.
I have now restarted the app on the Apple TV and restarted the Apple TV. Still nothing.
Any other suggestions? Thanks
64 bytes from 10.0.0.18: icmp_seq=0 ttl=64 time=41.139 ms
64 bytes from 10.0.0.18: icmp_seq=1 ttl=64 time=19.924 ms
64 bytes from 10.0.0.18: icmp_seq=2 ttl=64 time=15.435 ms
64 bytes from 10.0.0.18: icmp_seq=3 ttl=64 time=16.174 ms
64 bytes from 10.0.0.18: icmp_seq=4 ttl=64 time=30.280 ms
64 bytes from 10.0.0.18: icmp_seq=5 ttl=64 time=15.399 ms
64 bytes from 10.0.0.18: icmp_seq=6 ttl=64 time=15.779 ms
64 bytes from 10.0.0.18: icmp_seq=7 ttl=64 time=18.158 ms
64 bytes from 10.0.0.18: icmp_seq=8 ttl=64 time=9.094 ms
64 bytes from 10.0.0.18: icmp_seq=9 ttl=64 time=6.976 ms
64 bytes from 10.0.0.18: icmp_seq=10 ttl=64 time=14.499 ms
Download the free app “bonjour browser” on your iOS device and see if it shows _channels_dvr._tcp on the list of services in your home.
Also double check that Safari on iOS can access http://10.0.0.19:8089
And copy/paste the output from http://10.0.0.19:8089/bonjour
You really shouldn’t see many of any pings greater than a 1ms for the same network like that. You need to maybe reset your internal wifi router. Something is amiss there.
Got it!
Full system shut down.
I let the Xfinity router re-boot first and then rebooted the Mac and then the Apple TVs.
Don’t know why but it worked. Thanks and looking forward to becoming a proud Channels DVR beta tester!