DVR recording sub channel not main channel

Channels DVR Server Troubleshooting
#1

This is an intermittent problem on my CBS translator station sending incorrect programing. My guide incorrectly shows the same programs on both 2.1 and 2.2. The DVR defaults to 2.2 thus recording the wrong program. How can I instruct the DVR to choose 2.1 recording.

#2

Does the HDHR app show the correct data?

You can hide channels in the dvr web UI by clicking the pencil icon under your HDHR

Or you can edit a pass and tell it to record from specific channels

#3

HDHR app does NOT show correct data. I tried to edit out the sub channel 2.2 without success.

#4

There's a hide icon next to the channel you can use.

You can also email [email protected] with your device ID and the channel number and they can fix the guide.

#5

thanks

#6

I think he meant to email [email protected]

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