This is probably a dumb question, but can you only access the remote DVR when you are out of your home network? I am able to get it from my phone if I switch to LTE or pull up on my computer when I’m at someone else’s house connected to their network. Obviously that’s the only time I would use it, but I spent a lot of time testing because I thought it wasn’t working at all. Turns out it does, just fine, off of my home network. So again, is this the way it’s supposed to work? Is it a bug or a feature…lol It does make it hard to test from home unless you are aware of this.
This is sometimes the case with certain routers which don’t allow the local network to connect back using the public IP. For most routers it works just fine.
My router doesn’t allow hairpinning by default either. I have 2 shortcuts in Safari one on-premises and one remote.
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I set up the same thing. Haha.
TIL this is called hairpinning.
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Thanks for the super fast response. Do you happen to know in general, how one might change this? For instance what setting to look for. It’s fine if you don’t. I understand that’s probably out of the scope of your support. Otherwise I’m really enjoying Channels. Thanks for a great experience!
You can look for “NAT Loopback” or “NAT Reflection” (https://en.wikipedia.org/wiki/Network_address_translation#NAT_loopback)
Most routers do this by default, and if yours doesn’t then chances are it is not supported at all.
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Awesome. I’ll take a look!