Error fetching movie data: 500 Internal Server Error

Channels DVR Server
#1

Just reporting the issue, not sure if it's related to the new Movie metadata matching.
Running v2024.02.19.2113
Looks like the guide server was too busy and that movie guide data for 2/23 3-9PM will be updated tomorrow.

2024/02/21 09:13:25.785023 [DVR] Fetching guide data for 45 stations in X-M3U @ 2024-02-23 9:00AM
2024/02/21 09:13:27.390628 [DVR]   indexed 293 airings (45 channels) [994ms fetch, 611ms index]
2024/02/21 09:13:28.132043 [DVR]   indexed 27 movies (11 channels) [601ms fetch, 139ms index]
2024/02/21 09:13:28.144399 [DVR]   pruned 1 replaced airings in 12ms.
2024/02/21 09:13:28.150313 [DVR] Fetching guide data for 45 stations in X-M3U @ 2024-02-23 3:00PM
2024/02/21 09:13:29.908989 [DVR]   indexed 268 airings (45 channels) [1s fetch, 728ms index]
2024/02/21 09:13:30.117147 [DVR] Error fetching movie data: GET: https://tmsdata.fancybits.co/v1.1/lineups/USA-DITV-X/grid?startDateTime=2024-02-23T15:00-08:00&endDateTime=2024-02-23T21:00-08:00&enhancedCallSign=true&imageSize=Lg&imageAspectTV=2x3&stationId=89922,81275,122068,64312,46737,70113,66268,92261,82773,60150,71764,105723,112570,82892,73067: 500 Internal Server Error: "<!DOCTYPE html>\n<!--[if lt IE 7]> <html class=\"no-js ie6 oldie\" lang=\"en-U…<script>\n  window._cf_translation = {};\n  \n  \n</script>\n\n</body>\n</html>\n"
2024/02/21 09:13:30.122779 [DVR] Fetching guide data for 45 stations in X-M3U @ 2024-02-23 9:00PM
2024/02/21 09:13:31.759129 [DVR]   indexed 308 airings (45 channels) [858ms fetch, 777ms index]
2024/02/21 09:13:33.005285 [DVR]   indexed 28 movies (13 channels) [1s fetch, 221ms index]
2024/02/21 09:13:33.021123 [DVR]   pruned 10 replaced airings in 15ms.
#2

Nope, the guide fetching has not been impacted by the Movie Metadata matching. This is just something that may happen from time to time and will retry later.

1 Like
#3

It looks like we weren't retrying in this error case so I've added it:

1 Like
#4

Looks like that fixed it. Retried getting Movie EPG [31s fetch, 121ms index].

2024/02/22 09:06:33.365065 [DVR] Fetching guide data for 226 stations in X-M3U @ 2024-02-28 3:00AM
2024/02/22 09:06:37.570524 [DVR]   indexed 1525 airings (225 channels) [2s fetch, 2s index]
2024/02/22 09:06:47.575004 [WRN] Retrying guide data request in 20s due to timeout
2024/02/22 09:07:08.714877 [DVR]   indexed 32 movies (14 channels) [31s fetch, 121ms index]
2024/02/22 09:07:08.746700 [DVR]   pruned 102 replaced airings in 23ms.