Error playing video on Microsoft edge browser

Channels DVR Server
#1

This is a new error I am just seeing today on my Windows laptop. I go to the guide and try to play a live channel. Doesn't seem to matter what. It happens on both OTA and TV Everywhere channels. I get

  1. VIDEOJS: ERROR: (CODE:4 MEDIA_ERR_SRC_NOT_SUPPORTED) The media could not be loaded, either because the server or network failed or because the format is not supported. [object Object]

  2. Error loading media: File could not be played

The displayed is "The media could not be loaded, either because the server or network failed or because the format is not supported."

I only see the problem with Edge, Google Chrome seems to work fine. Also I don't see any problems on Apple Safari on my Mac. I tried deleting the Browser Cache but it doesn't seem to help.

#2

What is the URL you're using in Edge?

#3

http://192.168.1.91:8089/admin/guide/grid

#4

Do you have the New Transcoder checkbox enabled in Experimental Settings

#5

Yes I will try turning it off.

#6

Didn't seem to matter.

#7

I just rebooted. That seemed to fix the problem.

#8

Thanks the problem has gone away after rebooting. Thanks for the immediate response to my problem and thanks for having a wonderful product.