Error with remote access from all platforms (Shield server)

[jdroberto]

Hi all. I usually only use Channels on my ShieldTV which also runs the DVR server. Today I was trying to access it from my iPhone (and also tried on Roku) on a different network. Once I connect and authorize, it shows me all my channels, etc But when I try to playback any channel it get text-wall of an error that starts:

Could not fetch playlist: https://massivestring of lettershere.u.channelsdvr.net:8089/devices/ANY/channels/2.1/hls/master.m3u8?bitrate=8000&session=massive string of letters here that fills my screen.

Any idea how to diagnose this?

[tmm1]

Does it work in a browser on my.ChannelsDVR.net

You can check the dvr log for the error message.

[jdroberto]

Thanks for the reply. I cannot reach my DVR settings at that link. It tries to foward, but times out and fails.

[jdroberto]

Posted some screen shots in an old thread:

Accessing dvr remotely

I know this is old but I cannot access remotely, so I tried this and it works fine: [image] but when I navigate to https://my.channelsdvr.net I get this: [image] And though I can connect remotely and see the channel lineups, I cannot playback anything.