Experimental video driver

Experimental video driver eventually crashes Channels DVR, on Apple TV 4K. Why??

I was watching college football on ESPN (TVE) yesterday and Channels crashed (sent me back to the main Apple TV screen) twice in 4 hours. I don't think I'm using the experimental drivers but I am crashing more now than before.

That's what experimental means. It's new code with bugs in it, that's why it's an optional setting so we can experiment and find the bugs.

What is your hdhomerun device ID?

1 Like

I have 2 HDHomerun Primes. ID?

Yes I need the device ID from the bottom of the HDHomeRun or from my.hdhomerun.com to look up your crashes.

I have a log, what are we looking for?

This is from 2021, my other Homrun doesn’t have any 2021 in log. Crashed yesterday and today.

20210101-00:18:54 Tuner: tuner2 tuning 710 MTV HD (East) (auto:249MHz-640)
20210101-00:18:54 Tuner: tuner2 streaming http to 192.168.1.215:61287
20210101-00:18:54 CableCARD: tuner2 710 MTV HD (East) (auto:249MHz-640) access = subscribed
20210101-00:20:13 Tuner: tuner2 http stream ended (remote closed)
20210101-00:20:13 Tuner: tuner2 tuning 512 WPRI-DT (auto:489MHz-3122)
20210101-00:20:14 Tuner: tuner2 streaming http to 192.168.1.215:61332
20210101-00:20:14 CableCARD: tuner2 512 WPRI-DT (auto:489MHz-3122) access = subscribed
20210101-00:38:12 Tuner: tuner2 http stream ended (remote closed)
20210101-00:38:12 Tuner: tuner2 tuning 678 Law & Crime Net (auto:411MHz-1640)
20210101-00:38:13 Tuner: tuner2 streaming http to 192.168.1.215:61333
20210101-00:38:13 CableCARD: tuner2 678 Law & Crime Net (auto:411MHz-1640) access = subscribed
20210101-00:39:18 Tuner: tuner2 http stream ended (remote closed)
20210101-00:39:18 Tuner: tuner2 tuning 710 MTV HD (East) (auto:249MHz-640)
20210101-00:39:19 Tuner: tuner2 streaming http to 192.168.1.215:61336
20210101-00:39:19 CableCARD: tuner2 710 MTV HD (East) (auto:249MHz-640) access = subscribed
20210101-01:38:08 Tuner: tuner2 http stream ended (remote closed)
20210101-04:10:36 Tuner: tuner2 tuning 511 WNAC-DT (auto:489MHz-3121)
20210101-04:10:37 Tuner: tuner2 streaming http to 192.168.1.81:63620
20210101-04:10:37 CableCARD: tuner2 511 WNAC-DT (auto:489MHz-3121) access = subscribed
20210101-04:32:19 Tuner: tuner2 http stream ended (remote closed)
20210101-04:32:26 Tuner: tuner2 tuning 511 WNAC-DT (auto:489MHz-3121)
20210101-04:32:27 Tuner: tuner2 streaming http to 192.168.1.81:63665
20210101-04:32:27 CableCARD: tuner2 511 WNAC-DT (auto:489MHz-3121) access = subscribed
20210101-04:32:27 Tuner: tuner2 http stream ended (remote closed)
20210101-04:32:37 Tuner: tuner2 tuning 512 WPRI-DT (auto:489MHz-3122)
20210101-04:32:38 Tuner: tuner2 streaming http to 192.168.1.81:63708
20210101-04:32:38 CableCARD: tuner2 512 WPRI-DT (auto:489MHz-3122) access = subscribed
20210101-05:27:07 Tuner: tuner2 http stream ended (remote closed)
20210101-14:50:40 Tuner: tuner2 tuning 665 Home & Garden T (auto:597MHz-628)
20210101-14:50:41 Tuner: tuner2 streaming http to 192.168.1.215:61541
20210101-14:50:41 CableCARD: tuner2 665 Home & Garden T (auto:597MHz-628) access = subscribed
20210101-15:12:33 Tuner: tuner2 http stream ended (remote closed)
20210101-16:52:51 Tuner: tuner2 tuning 511 WNAC-DT (auto:489MHz-3121)
20210101-16:52:52 Tuner: tuner2 streaming http to 192.168.1.215:61597
20210101-16:52:52 CableCARD: tuner2 511 WNAC-DT (auto:489MHz-3121) access = subscribed
20210101-16:53:08 Tuner: tuner2 http stream ended (remote closed)
20210101-16:53:11 Tuner: tuner2 tuning 512 WPRI-DT (auto:489MHz-3122)
20210101-16:53:11 Tuner: tuner2 streaming http to 192.168.1.215:61598
20210101-16:53:11 CableCARD: tuner2 512 WPRI-DT (auto:489MHz-3122) access = subscribed
20210101-17:39:30 Tuner: tuner2 http stream ended (remote closed)
20210101-23:26:31 Tuner: tuner2 tuning 512 WPRI-DT (auto:489MHz-3122)
20210101-23:26:32 Tuner: tuner2 streaming http to 192.168.1.215:61643
20210101-23:26:32 CableCARD: tuner2 512 WPRI-DT (auto:489MHz-3122) access = subscribed
20210102-03:06:26 Tuner: tuner2 http stream ended (remote closed)
20210102-03:06:41 Tuner: tuner2 tuning 511 WNAC-DT (auto:489MHz-3121)
20210102-03:06:42 Tuner: tuner2 streaming http to 192.168.1.215:61646
20210102-03:06:42 CableCARD: tuner2 511 WNAC-DT (auto:489MHz-3121) access = subscribed
20210102-03:13:18 Tuner: tuner2 http stream ended (remote closed)
20210102-03:15:52 Tuner: tuner2 tuning 511 WNAC-DT (auto:489MHz-3121)
20210102-03:15:53 Tuner: tuner2 streaming http to 192.168.1.81:64436
20210102-03:15:53 CableCARD: tuner2 511 WNAC-DT (auto:489MHz-3121) access = subscribed
20210102-04:15:20 Tuner: tuner2 http stream ended (remote closed)
20210102-04:15:20 Tuner: tuner2 tuning 514 WPRI My Network (auto:537MHz-3123)
20210102-04:15:21 Tuner: tuner2 streaming http to 192.168.1.81:64437
20210102-04:15:21 CableCARD: tuner2 514 WPRI My Network (auto:537MHz-3123) access = subscribed
20210102-04:15:32 Tuner: tuner2 http stream ended (remote closed)
20210102-04:15:32 Tuner: tuner2 tuning 511 WNAC-DT (auto:489MHz-3121)
20210102-04:15:32 Tuner: tuner2 streaming http to 192.168.1.81:64438
20210102-04:15:32 CableCARD: tuner2 511 WNAC-DT (auto:489MHz-3121) access = subscribed
20210102-04:15:37 Tuner: tuner2 http stream ended (remote closed)
20210102-04:15:37 Tuner: tuner2 tuning 514 WPRI My Network (auto:537MHz-3123)
20210102-04:15:37 Tuner: tuner2 streaming http to 192.168.1.81:64439
20210102-04:15:37 CableCARD: tuner2 514 WPRI My Network (auto:537MHz-3123) access = subscribed
20210102-04:46:31 Tuner: tuner2 http stream ended (remote closed)
20210102-12:40:44 Tuner: tuner2 tuning 511 WNAC-DT (auto:489MHz-3121)
20210102-12:40:44 Tuner: tuner2 streaming http to 192.168.1.215:61997
20210102-12:40:44 CableCARD: tuner2 511 WNAC-DT (auto:489MHz-3121) access = subscribed
20210102-12:41:07 Tuner: tuner2 http stream ended (remote closed)
20210102-12:41:07 Tuner: tuner2 tuning 510 WJAR-HD (auto:489MHz-3120)
20210102-12:41:07 Tuner: tuner2 streaming http to 192.168.1.215:61998
20210102-12:41:07 CableCARD: tuner2 510 WJAR-HD (auto:489MHz-3120) access = subscribed
20210102-12:50:33 Tuner: tuner2 http stream ended (remote closed)
20210102-12:51:25 Tuner: tuner2 tuning 510 WJAR-HD (auto:489MHz-3120)
20210102-12:51:25 Tuner: tuner2 streaming http to 192.168.1.215:62046
20210102-12:51:26 CableCARD: tuner2 510 WJAR-HD (auto:489MHz-3120) access = subscribed
20210102-13:00:50 Tuner: tuner2 http stream ended (remote closed)
20210102-13:00:50 Tuner: tuner2 tuning 710 MTV HD (East) (auto:249MHz-640)
20210102-13:00:51 Tuner: tuner2 streaming http to 192.168.1.215:62047
20210102-13:00:51 CableCARD: tuner2 710 MTV HD (East) (auto:249MHz-640) access = subscribed
20210102-14:31:11 Tuner: tuner2 http stream ended (remote closed)
20210102-14:31:12 Tuner: tuner2 tuning 699 Freeform HD (auto:387MHz-709)
20210102-14:31:13 Tuner: tuner2 streaming http to 192.168.1.215:62048
20210102-14:31:13 CableCARD: tuner2 699 Freeform HD (auto:387MHz-709) access = subscribed
20210102-16:04:04 Tuner: tuner2 http stream ended (remote closed)
20210102-16:53:02 Tuner: tuner2 tuning 568 WGNA HD (auto:117MHz-716)
20210102-16:53:03 Tuner: tuner2 streaming http to 192.168.1.215:62145
20210102-16:53:03 CableCARD: tuner2 568 WGNA HD (auto:117MHz-716) access = subscribed

I don't need the HDHR log. I need the device ID so I can find the crash reports from your Channels app.

1 Like

ID: 131B545C
Complete sentence lol

Anything yet?

Click Settings > Support > Submit Diagnostics from the Channels app

I submitted.
Not sure if it has to be right after it crashes.

Thanks. On Settings > Support > Help Improve Channels is it set to On?

When you say the app crashes, what exactly is happening? Is it randomly during playback, or when you're seeking around, or something else?

Randomly while watching a channel. Will just go back to ATV home screen.

Just set it to on. Turning the ATV off right now. I’ll post when it crashes to home screen, and also send diagnostics. Probably tomorrow. Thanks.

I have submitted a few logs after it crashed on my appleTV. HDHomerun is 106A8A9F
Not sure if it matter but it seems to happen after watching tv for extended periods.

Just crashed. Sent diagnostic report.

Just crashed again. Sent diagnostic.

Unfortunately the diagnostics are not capturing the crash. If you're having so many issues you should just disable the experimental mode.

Are you saying the entire app crashes (so you end up randomly back at the home screen), or is just the video player crashing (so you end up on the guide or On Now)