Failed Recordings - ESPN

#1

Hi Love Channels DVR. I set a pass to record last 3 ESPN Sportscenters. This past week I keep getting failures as per the below log. It was a 5AM Sportscenter. Any ideas?

2020/06/11 04:55:40.553779 [NAT] Successfully mapped port 8089 using natpmp
2020/06/11 05:05:00.513035 [TNR] Closed connection to 1327685B/0 for ch735 ESP2H
2020/06/11 05:05:00.590806 [SNR] Statistics for "TV/SportsCenter With Scott Van Pelt/SportsCenter With Scott Van Pelt 2020-06-11-0359.mpg": ss=100% snq=100% seq=100% bps=8855792,1430304-12325280 pps=10-102
2020/06/11 05:05:00.592512 [DVR] Finished job 1591865990-35 SportsCenter With Scott Van Pelt
2020/06/11 05:05:00.775586 [DVR] Waiting 54m49.224427528s until next job 1591873190-7 Today
2020/06/11 05:05:00.800780 [DVR] Processing file-258: TV/SportsCenter With Scott Van Pelt/SportsCenter With Scott Van Pelt 2020-06-11-0359.mpg
2020/06/11 05:05:01.135678 [DVR] Running commercial detection on file 258 (TV/SportsCenter With Scott Van Pelt/SportsCenter With Scott Van Pelt 2020-06-11-0359.mpg)
2020/06/11 05:05:01.269222 [DVR] Commercial detection failed for SportsCenter With Scott Van Pelt 2020-06-11-0359.mpg with exit status 1
2020/06/11 05:05:01.269330 [IDX] Generating video index for file-258: SportsCenter With Scott Van Pelt 2020-06-11-0359.mpg
2020/06/11 05:05:01.535869 [ERR] Generating video index for file-258 failed: No Keyframes were found in the stream

#2

Seems like a HDHR tuning issue. Are you using a tuning adapter?

#3

I have a HD Homerun Prime 3 channel tuner.

#4

I suggest going to my.hdhomerun.com and click into the PRIME, then click "System Status" and check "Send diagnostic information"

When it happens next, email [email protected] with your HDHR device ID and they should be able to tell you what's going on.

#5

Is channels DVR able to detect that there is a problem with the Prime Cable channel and automatically switch to the TVE channel to complete a recording?

#6

If the HDHR returns a failure, then yes. But in this case the HDHR is saying it tuned even though there was some sort of issue. An mpg file was recorded but it appears not to have any video data.

#7

Yup, there was a very brief recording created. I'll try again and use the HDHR diagnostics you suggest below.