I have Channels DVR running on a Synology 918+ subscribed to DirecTV as one of my sources via TV Everywhere. I am frequently getting the following screen error.
Post "https://sp.auth.adobe.com/adobe-services/shortAuthorize";net/http:TLS handshake timeout
This is making miss my football recordings. Extremely urgent.
I am a loyal customer for many years. Please help.
You have some sort of internet connectivity problem
My internet connection is with AT&T Uverse fiber optics. I just ran an internet test showing download speeds of 871 mbps download and 635 mbps upload speed.
I removed the DirecTV source and when trying to add it again it will not connect back. I double checked the email and password to be the correct one. Somehow the TV Everywhere is not connecting to DirecTV. I have football games to watch tomorrow. Please help.
Please go to Support -> Troubleshooting -> Submit Diagnostic Logs from the web interface of the DVR and let us know when it's been submitted so we can have a better idea of what was going on.
Thank you Eric. When I went to Support/Troubleshooting I notice this:
TV Everywhere
Chrome version is out of date: 97.0.4692.56
Click here to upgrade Chrome - button
Now the login is not failing and it is loading the DirecTV channels. Thanks a lot for your help.
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