Glitch in the signal causes seek position to be end of recording

Channels DVR Server
#1

Today while watching a previously recorded football game (cableCARD), there appeared to be a signal glitch at about 11 minutes into the recording. A few seconds after the glitch, the "watch next" UX appeared and I realized that while the recording kept playing as normal, Channels thought that the play head location was the end of the file.

At this point, I could not seek or skip forward (because while the video has 3 hours left and continues to play, Channels thinks I'm at the end of the program.

Is there any way to repair this recording which I really wanted to see because it's my home team? Or is this recording just permanently broken?

(FWIW, I tried the same recording on Apple TV and my iPhone with similar results... there's no way to place the play head anywhere without it reverting to that video glitch and then thinking it's at the end of the recording despite the fact that there's 229 minutes left in the recording in reality.)

#2

I'm not sure if that will help with your issue but maybe try "Regerate Video Index" and/or "Fix Video Timestamps" on this recording in DVR / Manage on the server.

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#3

I would be wary of running Fix Video Timestamps as I lost a recording to that.
Better to make a copy of the recording and remux it with ffmpeg.

2 Likes
#4

I have done fix timestamps a few times without losing any recording did you report this to Channels developers. ?

#5

Yes, if it's a timestamp issue a simple remux using ffmpeg fixes it, or running it through my video editor VideoRedo and saving it.

Was just warning the OP to make a copy of the recording before he reached the point of no return.
Because you can travel ahead in time. but not back.

#6

Thanks. I have Channels DVR running on a Synology, so Iā€™m not super familiar with the OS. Is there a simple way to duplicate a recording or run ffmpeg on that platform?

#7

Fix video timestamps did the trick. Thanks all!

2 Likes
#9

Got it. Thank you.

#10

Glad to hear it's working.
I was once bitten, twice shy after loosing a recording to it.

1 Like
#11

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