Glitchy DVR Playback

I have been having an issue where the video freezes up for a second or two and then speeds up to catch back up to the audio. HD Homerun Connect and ATV hardwired. DVR is on Surface Pro 2. Have been using for 3 months without any issues. Replaced a router and the issue began.

Sounds like there are errors while recording. You can check the Log tab of your DVR around the time when a recording was happening to see if any errors are shown.

Here is a log from a recording. 1 minute into the recording a glitch occurred.

2018/09/17 15:00:03 [DVR] Starting job 1537221600-6 Last Man Standing on ch=[18.1]
2018/09/17 15:00:03 [DVR] Waiting 29m56.2525294s until next job 1537223400-6 Last Man Standing
2018/09/17 15:00:04 [TNR] Opened connection to 1062DCF9 for ch18.1
2018/09/17 15:00:04 [DVR] Recording for job 1537221600-6 from 1062DCF9 ch18.1 into ā€œTV\Last Man Standing\Last Man Standing S02E05 2012-11-30 Mother Fracker 2018-09-17-1500.mpgā€ for 29m56.2525294s
Error marking filters as finished
2018/09/17 15:06:05 [DVR] Cancelling stream 1062DCF9 ch18.1 after 3s read timeout
2018/09/17 15:06:05 [TNR] Closed connection to 1062DCF9 for ch18.1
2018/09/17 15:06:05 [DVR] Job 1537221600-6 Last Man Standing ended prematurely: 23m54.5041038s
2018/09/17 15:06:05 [DVR] Starting job 1537221600-6 Last Man Standing on ch=[18.1]
2018/09/17 15:06:05 [DVR] Waiting 23m54.5001078s until next job 1537223400-6 Last Man Standing
2018/09/17 15:06:05 [TNR] Opened connection to 1062DCF9 for ch18.1
2018/09/17 15:06:05 [DVR] Recording for job 1537221600-6 from 1062DCF9 ch18.1 into ā€œTV\Last Man Standing\Last Man Standing S02E05 2012-11-30 Mother Fracker 2018-09-17-1500.mpgā€ for 23m54.5001078s
2018/09/17 15:08:37 [DVR] Cancelling stream 1062DCF9 ch18.1 after 3s read timeout
2018/09/17 15:08:37 [TNR] Closed connection to 1062DCF9 for ch18.1
2018/09/17 15:08:37 [DVR] Job 1537221600-6 Last Man Standing ended prematurely: 21m22.0100024s
2018/09/17 15:08:37 [DVR] Starting job 1537221600-6 Last Man Standing on ch=[18.1]
2018/09/17 15:08:37 [DVR] Waiting 21m22.0050018s until next job 1537223400-6 Last Man Standing
2018/09/17 15:08:38 [TNR] Opened connection to 1062DCF9 for ch18.1
2018/09/17 15:08:38 [DVR] Recording for job 1537221600-6 from 1062DCF9 ch18.1 into ā€œTV\Last Man Standing\Last Man Standing S02E05 2012-11-30 Mother Fracker 2018-09-17-1500.mpgā€ for 21m22.0050018s
2018/09/17 15:11:49 [DVR] Cancelling stream 1062DCF9 ch18.1 after 3s read timeout
2018/09/17 15:11:49 [TNR] Closed connection to 1062DCF9 for ch18.1
2018/09/17 15:11:49 [DVR] Job 1537221600-6 Last Man Standing ended prematurely: 18m10.2195887s
2018/09/17 15:11:49 [DVR] Starting job 1537221600-6 Last Man Standing on ch=[18.1]
2018/09/17 15:11:49 [DVR] Waiting 18m10.2175958s until next job 1537223400-6 Last Man Standing
2018/09/17 15:11:50 [TNR] Opened connection to 1062DCF9 for ch18.1
2018/09/17 15:11:50 [DVR] Recording for job 1537221600-6 from 1062DCF9 ch18.1 into ā€œTV\Last Man Standing\Last Man Standing S02E05 2012-11-30 Mother Fracker 2018-09-17-1500.mpgā€ for 18m10.2175958s
2018/09/17 15:15:32 [DVR] Cancelling stream 1062DCF9 ch18.1 after 3s read timeout
2018/09/17 15:15:32 [TNR] Closed connection to 1062DCF9 for ch18.1
2018/09/17 15:15:32 [DVR] Job 1537221600-6 Last Man Standing ended prematurely: 14m27.4648747s
2018/09/17 15:15:32 [DVR] Starting job 1537221600-6 Last Man Standing on ch=[18.1]
2018/09/17 15:15:32 [DVR] Waiting 14m27.4628788s until next job 1537223400-6 Last Man Standing
2018/09/17 15:15:32 [TNR] Opened connection to 1062DCF9 for ch18.1
2018/09/17 15:15:32 [DVR] Recording for job 1537221600-6 from 1062DCF9 ch18.1 into ā€œTV\Last Man Standing\Last Man Standing S02E05 2012-11-30 Mother Fracker 2018-09-17-1500.mpgā€ for 14m27.4628788s
2018/09/17 15:16:27 [DVR] Cancelling stream 1062DCF9 ch18.1 after 3s read timeout
2018/09/17 15:16:27 [TNR] Closed connection to 1062DCF9 for ch18.1
2018/09/17 15:16:27 [DVR] Job 1537221600-6 Last Man Standing ended prematurely: 13m32.1230949s
2018/09/17 15:16:27 [DVR] Starting job 1537221600-6 Last Man Standing on ch=[18.1]
2018/09/17 15:16:27 [DVR] Waiting 13m32.117103s until next job 1537223400-6 Last Man Standing
2018/09/17 15:16:28 [TNR] Opened connection to 1062DCF9 for ch18.1
2018/09/17 15:16:28 [DVR] Recording for job 1537221600-6 from 1062DCF9 ch18.1 into ā€œTV\Last Man Standing\Last Man Standing S02E05 2012-11-30 Mother Fracker 2018-09-17-1500.mpgā€ for 13m32.117103s
2018/09/17 15:17:12 [DVR] Cancelling stream 1062DCF9 ch18.1 after 3s read timeout
2018/09/17 15:17:12 [TNR] Closed connection to 1062DCF9 for ch18.1
2018/09/17 15:17:12 [DVR] Job 1537221600-6 Last Man Standing ended prematurely: 12m47.1694165s
2018/09/17 15:17:12 [DVR] Starting job 1537221600-6 Last Man Standing on ch=[18.1]
2018/09/17 15:17:12 [DVR] Waiting 12m47.1644177s until next job 1537223400-6 Last Man Standing
2018/09/17 15:17:13 [TNR] Opened connection to 1062DCF9 for ch18.1
2018/09/17 15:17:13 [DVR] Recording for job 1537221600-6 from 1062DCF9 ch18.1 into ā€œTV\Last Man Standing\Last Man Standing S02E05 2012-11-30 Mother Fracker 2018-09-17-1500.mpgā€ for 12m47.1644177s
2018/09/17 15:17:36 [DVR] Cancelling stream 1062DCF9 ch18.1 after 3s read timeout
2018/09/17 15:17:36 [TNR] Closed connection to 1062DCF9 for ch18.1
2018/09/17 15:17:36 [DVR] Job 1537221600-6 Last Man Standing ended prematurely: 12m23.3157878s
2018/09/17 15:17:36 [DVR] Starting job 1537221600-6 Last Man Standing on ch=[18.1]
2018/09/17 15:17:36 [DVR] Waiting 12m23.3097959s until next job 1537223400-6 Last Man Standing
2018/09/17 15:17:37 [TNR] Opened connection to 1062DCF9 for ch18.1
2018/09/17 15:17:37 [DVR] Recording for job 1537221600-6 from 1062DCF9 ch18.1 into ā€œTV\Last Man Standing\Last Man Standing S02E05 2012-11-30 Mother Fracker 2018-09-17-1500.mpgā€ for 12m23.3097959s
2018/09/17 15:20:34 [DVR] Cancelling stream 1062DCF9 ch18.1 after 3s read timeout
2018/09/17 15:20:34 [TNR] Closed connection to 1062DCF9 for ch18.1
2018/09/17 15:20:34 [DVR] Job 1537221600-6 Last Man Standing ended prematurely: 9m25.2467718s
2018/09/17 15:20:34 [DVR] Starting job 1537221600-6 Last Man Standing on ch=[18.1]
2018/09/17 15:20:34 [DVR] Waiting 9m25.2417802s until next job 1537223400-6 Last Man Standing
2018/09/17 15:20:35 [TNR] Opened connection to 1062DCF9 for ch18.1
2018/09/17 15:20:35 [DVR] Recording for job 1537221600-6 from 1062DCF9 ch18.1 into ā€œTV\Last Man Standing\Last Man Standing S02E05 2012-11-30 Mother Fracker 2018-09-17-1500.mpgā€ for 9m25.2417802s
2018/09/17 15:22:35 [DVR] Cancelling stream 1062DCF9 ch18.1 after 3s read timeout
2018/09/17 15:22:35 [TNR] Closed connection to 1062DCF9 for ch18.1
2018/09/17 15:22:35 [DVR] Job 1537221600-6 Last Man Standing ended prematurely: 7m24.7532138s
2018/09/17 15:22:35 [DVR] Starting job 1537221600-6 Last Man Standing on ch=[18.1]
2018/09/17 15:22:35 [DVR] Waiting 7m24.7472206s until next job 1537223400-6 Last Man Standing
2018/09/17 15:22:35 [TNR] Opened connection to 1062DCF9 for ch18.1
2018/09/17 15:22:35 [DVR] Recording for job 1537221600-6 from 1062DCF9 ch18.1 into ā€œTV\Last Man Standing\Last Man Standing S02E05 2012-11-30 Mother Fracker 2018-09-17-1500.mpgā€ for 7m24.7472206s
2018/09/17 15:29:41 [DVR] Cancelling stream 1062DCF9 ch18.1 after 3s read timeout
2018/09/17 15:29:41 [TNR] Closed connection to 1062DCF9 for ch18.1
2018/09/17 15:29:41 [DVR] Job 1537221600-6 Last Man Standing ended prematurely: 18.5008811s
2018/09/17 15:29:41 [DVR] Starting job 1537221600-6 Last Man Standing on ch=[18.1]
2018/09/17 15:29:41 [DVR] Waiting 18.4948868s until next job 1537223400-6 Last Man Standing
2018/09/17 15:29:42 [TNR] Opened connection to 1062DCF9 for ch18.1
2018/09/17 15:29:42 [DVR] Recording for job 1537221600-6 from 1062DCF9 ch18.1 into ā€œTV\Last Man Standing\Last Man Standing S02E05 2012-11-30 Mother Fracker 2018-09-17-1500.mpgā€ for 18.4948868s
2018/09/17 15:30:00 [DVR] Deleting expired job 1537221600-6 Last Man Standing
2018/09/17 15:30:00 [DVR] Starting job 1537223400-6 Last Man Standing on ch=[18.1]
2018/09/17 15:30:00 [DVR] Waiting 1h29m59.971726s until next job 1537228800-7 The Big Bang Theory
2018/09/17 15:30:00 [TNR] Sharing existing connection to 1062DCF9 for ch18.1 (clients=2, len=0)
2018/09/17 15:30:00 [DVR] Recording for job 1537223400-6 from 1062DCF9 ch18.1 into ā€œTV\Last Man Standing\Last Man Standing S02E06 2012-12-07 Circle of Life 2018-09-17-1530.mpgā€ for 29m59.971726s
2018/09/17 15:30:00 [DVR] Finished job 1537221600-6 Last Man Standing

There seems to be some of network issue between your DVR PC and the HDHR. The DVR doesn’t receive any video data for 3 seconds, so it stops and reconnects. Every time this happens there will be a glitch in the recording.

Since it started when your replaced your router, there may be an issue there. Did you check to see if there’s a firmware update available on the router?

Are the HDHR and DVR connected to the router directly via ethernet?

Only the HDHR is connected directly. The DVR has always been connected WiFi.

1 Like

It’s very hard to get reliable recording over WiFi. It sounds like the wifi signal is worse with the new router.

Router firmware is up to date