Guide Data not fully Populating on Shield ATV 2019 & FireTV Cube 2 gen

Channels Android TV
#1

Hi,
I have the Channels DVR and have 3 clients, AppleTv 4k, Shield ATV -2019 and FireTV Cube Gen 2.

AppleTV shows all of my channels when select in the guide but the Shield and FireTV do not.

I have selected ALL channels on both but above 1000 are missing a bunch of channels.

On the DVR Page I see all of my channels listed in the Guide as expected.

I've cleared cache but the same result.

Is this a bug on the Android & FireTV OS?

Is there something I'm missing?

Thanks

#2

This could be a bug. Does your cable provider have HD channels repeated under two different sets of channel numbers?

#3

Yes, Comcast has 1 set below 1000 and a better sorted set above 1000.
Keep in mind AppleTV 4k see it correctly it's just Shield on android and fireTV 4k that don't see the full channel lineup.

#4

Okay the Android app gets confused when the channels are repeated. As a workaround you could hide the lower channel numbers via my.hdhomerun.com

#5

OK, I'l give it a try and hopefully this can be addressed in a future release.

Thanks