All of a sudden this evening, possibly after the update pushed around 9pm-ish, my Guide when viewing in a web browser is missing massive amounts of data. It would appear accessing the Guide in the Channels app itself on iOS or AppleTV all the guide data appears. Anyone else having this issue? I’ve reloaded guide data, and even restarted the DVR. No change to the issue
I guess you clicked the circle refresh icon to re-download guide data already?
Any errors show in the Log tab?
Does guide data for other days and times work?
yes, clicked the refresh button numerous times. the only thing i didn’t do was delete the guide, and reconfigure. wasn’t familiar enough with it to know if it would dump all my already scheduled recordings, and don’t want to lose those in the meantime while trying to figure out the guide issue. no, clicking on future dates, has missing blocks of data too. i looked in the log, and don’t see any errors. give me a second and i can post my log file if you like
been using Safari browser, switched to FireFox, and same issue
log info beginning at the point it downloading an update…
2017/10/13 21:32:48 [SYS] Downloading new version v2017.10.13.2123
2017/10/13 21:32:56 [SYS] Update downloaded and verified successfully.
2017/10/13 21:32:56 [SYS] Shutting down for upgrade from v2017.10.13.0017 to v2017.10.13.2123
2017/10/13 21:32:56 [SYS] Bonjour service stopped.
2017/10/13 21:32:56 [DVR] Recording engine stopped.
2017/10/13 21:33:00 [SYS] Starting Channels DVR v2017.10.13.2123 (darwin-x86_64) in /Users/mmtheater/Library/Application Support/ChannelsDVR/data
2017/10/13 21:33:01 [HDR] Found 1 devices
2017/10/13 21:33:01 [SYS] Started HTTP Server
2017/10/13 21:33:06 [DVR] Recording engine started in /Volumes/DVD06/Channels_DVR
2017/10/13 21:33:06 [SYS] Removing old update 2017.10.11.2339
2017/10/13 21:33:06 [DVR] Waiting 10h26m53.851202285s until next job 1507982400-3 Daniel Tiger’s Neighborhood
2017/10/13 21:33:06 [NAT] Successfully mapped port 8089 using natpmp
2017/10/13 21:33:06 [SYS] Created database snapshot: backup-20171013.213306
2017/10/13 21:33:07 [SYS] Bonjour service registered with MacMini-Theater.local
2017/10/13 21:33:19 [IDX] Pruned 4426 expired airings from USA-GA67745-X in 3.725618615s.
2017/10/13 21:54:48 [DVR] Rule ‘Daniel Tiger’s Neighborhood’ found 1 new airings
2017/10/13 21:54:48 [DVR] queued recording job 1508506200-3 (EP015507510198)
2017/10/13 21:54:48 [DVR] Rule ‘Arthur’ found 2 new airings
2017/10/13 21:54:48 [DVR] queued recording job 1508502600-8 (EP000441070458)
2017/10/13 21:54:48 [DVR] queued recording job 1508535000-8 (EP000441070413)
2017/10/13 21:54:49 [DVR] Rule ‘MotorWeek’ found 5 new airings
2017/10/13 21:54:49 [DVR] queued recording job 1508085000-16 (EP000029601493)
2017/10/13 21:54:49 [DVR] queued recording job 1508283000-16 (EP000029601494)
2017/10/13 21:54:49 [DVR] queued recording job 1508589000-16 (EP000029601497)
2017/10/13 21:54:49 [DVR] queued recording job 1508887800-16 (EP000029601496)
2017/10/13 21:54:49 [DVR] queued recording job 1509193800-16 (EP000029601498)
2017/10/13 21:54:49 [DVR] Waiting 10h5m10.825294813s until next job 1507982400-3 Daniel Tiger’s Neighborhood
2017/10/13 22:00:33 [DVR] Fetching guide data for 254 stations in USA-GA67745-X @ 2017-10-13 10:00PM
2017/10/13 22:00:41 [DVR] indexed 2227 airings (254 channels) [5s fetch, 2s index]
2017/10/13 22:00:43 [DVR] indexed 136 movies (47 channels) [1s fetch, 0s index]
2017/10/13 22:00:43 [DVR] pruned 305 replaced airings in 0s.
2017/10/13 22:00:44 [DVR] Fetching guide data for 254 stations in USA-GA67745-X @ 2017-10-14 4:00AM
2017/10/13 22:00:52 [DVR] indexed 2602 airings (254 channels) [5s fetch, 3s index]
2017/10/13 22:00:54 [DVR] indexed 81 movies (34 channels) [2s fetch, 0s index]
2017/10/13 22:00:55 [DVR] pruned 7 replaced airings in 0s.
2017/10/13 22:00:55 [DVR] Fetching guide data for 254 stations in USA-GA67745-X @ 2017-10-14 10:00AM
2017/10/13 22:01:03 [DVR] indexed 2082 airings (254 channels) [5s fetch, 2s index]
2017/10/13 22:01:04 [DVR] indexed 164 movies (52 channels) [1s fetch, 0s index]
2017/10/13 22:01:05 [DVR] pruned 23 replaced airings in 0s.
2017/10/13 22:01:05 [DVR] Fetching guide data for 254 stations in USA-GA67745-X @ 2017-10-14 4:00PM
2017/10/13 22:01:11 [DVR] indexed 1822 airings (254 channels) [4s fetch, 2s index]
2017/10/13 22:01:13 [DVR] indexed 209 movies (53 channels) [1s fetch, 0s index]
2017/10/13 22:01:13 [DVR] pruned 25 replaced airings in 0s.
2017/10/13 22:01:14 [DVR] Fetching guide data for 254 stations in USA-GA67745-X @ 2017-10-14 10:00PM
2017/10/13 22:01:20 [DVR] indexed 2039 airings (254 channels) [3s fetch, 2s index]
2017/10/13 22:01:22 [DVR] indexed 165 movies (52 channels) [1s fetch, 0s index]
2017/10/13 22:01:22 [DVR] pruned 16 replaced airings in 0s.
2017/10/13 22:01:22 [DVR] Fetching guide data for 254 stations in USA-GA67745-X @ 2017-10-15 4:00AM
2017/10/13 22:01:31 [DVR] indexed 2569 airings (254 channels) [5s fetch, 3s index]
2017/10/13 22:01:32 [DVR] indexed 91 movies (33 channels) [1s fetch, 0s index]
2017/10/13 22:01:32 [DVR] pruned 3 replaced airings in 0s.
2017/10/13 22:01:33 [DVR] Fetching guide data for 254 stations in USA-GA67745-X @ 2017-10-15 10:00AM
2017/10/13 22:01:40 [DVR] indexed 2092 airings (254 channels) [4s fetch, 2s index]
2017/10/13 22:01:41 [DVR] indexed 167 movies (45 channels) [1s fetch, 0s index]
2017/10/13 22:01:41 [DVR] pruned 2 replaced airings in 0s.
2017/10/13 22:01:42 [DVR] Fetching guide data for 254 stations in USA-GA67745-X @ 2017-10-15 4:00PM
2017/10/13 22:01:48 [DVR] indexed 1958 airings (254 channels) [3s fetch, 2s index]
2017/10/13 22:01:50 [DVR] indexed 179 movies (46 channels) [1s fetch, 0s index]
2017/10/13 22:01:50 [DVR] pruned 21 replaced airings in 0s.
2017/10/13 22:01:50 [DVR] Fetching guide data for 254 stations in USA-GA67745-X @ 2017-10-15 10:00PM
2017/10/13 22:01:58 [DVR] indexed 2157 airings (254 channels) [4s fetch, 2s index]
2017/10/13 22:01:59 [DVR] indexed 128 movies (38 channels) [1s fetch, 0s index]
2017/10/13 22:01:59 [DVR] pruned 26 replaced airings in 0s.
2017/10/13 22:02:00 [DVR] Fetching guide data for 254 stations in USA-GA67745-X @ 2017-10-16 4:00AM
2017/10/13 22:02:07 [DVR] indexed 2459 airings (254 channels) [4s fetch, 3s index]
2017/10/13 22:02:09 [DVR] indexed 65 movies (23 channels) [1s fetch, 0s index]
2017/10/13 22:02:09 [DVR] pruned 5 replaced airings in 0s.
2017/10/13 22:02:09 [DVR] Fetching guide data for 254 stations in USA-GA67745-X @ 2017-10-16 10:00AM
2017/10/13 22:02:18 [DVR] indexed 2166 airings (254 channels) [6s fetch, 3s index]
2017/10/13 22:02:20 [DVR] indexed 74 movies (23 channels) [0s fetch, 0s index]
2017/10/13 22:02:20 [DVR] Fetching guide data for 254 stations in USA-GA67745-X @ 2017-10-16 4:00PM
2017/10/13 22:02:27 [DVR] indexed 2148 airings (254 channels) [4s fetch, 2s index]
2017/10/13 22:02:28 [DVR] indexed 89 movies (28 channels) [0s fetch, 0s index]
2017/10/13 22:02:28 [DVR] pruned 2 replaced airings in 0s.
2017/10/13 22:02:29 [DVR] Fetching guide data for 254 stations in USA-GA67745-X @ 2017-10-16 10:00PM
2017/10/13 22:02:37 [DVR] indexed 2341 airings (254 channels) [5s fetch, 2s index]
2017/10/13 22:02:38 [DVR] indexed 94 movies (28 channels) [1s fetch, 0s index]
2017/10/13 22:02:38 [DVR] Fetching guide data for 254 stations in USA-GA67745-X @ 2017-10-17 4:00AM
2017/10/13 22:02:45 [DVR] indexed 2473 airings (254 channels) [4s fetch, 3s index]
2017/10/13 22:02:47 [DVR] indexed 64 movies (20 channels) [1s fetch, 0s index]
2017/10/13 22:02:47 [DVR] Fetching guide data for 254 stations in USA-GA67745-X @ 2017-10-17 10:00AM
2017/10/13 22:02:56 [DVR] indexed 2220 airings (254 channels) [5s fetch, 2s index]
2017/10/13 22:02:57 [DVR] indexed 79 movies (26 channels) [0s fetch, 0s index]
2017/10/13 22:02:57 [DVR] Fetching guide data for 254 stations in USA-GA67745-X @ 2017-10-17 4:00PM
2017/10/13 22:03:05 [DVR] indexed 2243 airings (254 channels) [5s fetch, 2s index]
2017/10/13 22:03:08 [DVR] indexed 99 movies (31 channels) [2s fetch, 0s index]
2017/10/13 22:03:08 [DVR] pruned 6 replaced airings in 0s.
2017/10/13 22:03:08 [DVR] Fetching guide data for 254 stations in USA-GA67745-X @ 2017-10-17 10:00PM
2017/10/13 22:03:16 [DVR] indexed 2352 airings (254 channels) [4s fetch, 3s index]
2017/10/13 22:03:17 [DVR] indexed 84 movies (26 channels) [1s fetch, 0s index]
2017/10/13 22:03:17 [DVR] pruned 28 replaced airings in 0s.
2017/10/13 22:03:18 [DVR] Fetching guide data for 254 stations in USA-GA67745-X @ 2017-10-18 4:00AM
2017/10/13 22:03:25 [DVR] indexed 2515 airings (254 channels) [4s fetch, 3s index]
2017/10/13 22:03:26 [DVR] indexed 61 movies (19 channels) [0s fetch, 0s index]
2017/10/13 22:03:26 [DVR] pruned 4 replaced airings in 0s.
2017/10/13 22:03:26 [DVR] Fetching guide data for 254 stations in USA-GA67745-X @ 2017-10-18 10:00AM
2017/10/13 22:03:35 [DVR] indexed 2184 airings (254 channels) [5s fetch, 2s index]
2017/10/13 22:03:36 [DVR] indexed 78 movies (24 channels) [1s fetch, 0s index]
2017/10/13 22:03:36 [DVR] Fetching guide data for 254 stations in USA-GA67745-X @ 2017-10-18 4:00PM
2017/10/13 22:03:44 [DVR] indexed 2177 airings (254 channels) [4s fetch, 2s index]
2017/10/13 22:03:45 [DVR] indexed 97 movies (32 channels) [0s fetch, 0s index]
2017/10/13 22:03:45 [DVR] Fetching guide data for 254 stations in USA-GA67745-X @ 2017-10-18 10:00PM
2017/10/13 22:03:56 [DVR] indexed 2316 airings (254 channels) [8s fetch, 3s index]
2017/10/13 22:03:57 [DVR] indexed 87 movies (29 channels) [0s fetch, 0s index]
2017/10/13 22:03:57 [DVR] pruned 22 replaced airings in 0s.
2017/10/13 22:03:57 [DVR] Fetching guide data for 254 stations in USA-GA67745-X @ 2017-10-19 4:00AM
2017/10/13 22:04:08 [DVR] indexed 2474 airings (254 channels) [7s fetch, 3s index]
2017/10/13 22:04:10 [DVR] indexed 56 movies (18 channels) [1s fetch, 0s index]
2017/10/13 22:04:10 [DVR] Fetching guide data for 254 stations in USA-GA67745-X @ 2017-10-19 10:00AM
2017/10/13 22:04:18 [DVR] indexed 2210 airings (254 channels) [5s fetch, 2s index]
2017/10/13 22:04:19 [DVR] indexed 81 movies (27 channels) [1s fetch, 0s index]
2017/10/13 22:04:19 [DVR] Fetching guide data for 254 stations in USA-GA67745-X @ 2017-10-19 4:00PM
2017/10/13 22:04:27 [DVR] indexed 2222 airings (254 channels) [4s fetch, 2s index]
2017/10/13 22:04:29 [DVR] indexed 92 movies (30 channels) [1s fetch, 0s index]
2017/10/13 22:04:29 [DVR] Fetching guide data for 254 stations in USA-GA67745-X @ 2017-10-19 10:00PM
2017/10/13 22:04:37 [DVR] indexed 2398 airings (254 channels) [5s fetch, 3s index]
2017/10/13 22:04:39 [DVR] indexed 78 movies (25 channels) [1s fetch, 0s index]
2017/10/13 22:04:39 [DVR] pruned 8 replaced airings in 0s.
2017/10/13 22:04:39 [DVR] Fetching guide data for 254 stations in USA-GA67745-X @ 2017-10-20 4:00AM
2017/10/13 22:04:46 [DVR] indexed 2486 airings (254 channels) [3s fetch, 3s index]
2017/10/13 22:04:47 [DVR] indexed 50 movies (16 channels) [0s fetch, 0s index]
2017/10/13 22:04:47 [DVR] Fetching guide data for 254 stations in USA-GA67745-X @ 2017-10-20 10:00AM
2017/10/13 22:04:55 [DVR] indexed 2188 airings (254 channels) [5s fetch, 2s index]
2017/10/13 22:04:56 [DVR] indexed 70 movies (25 channels) [1s fetch, 0s index]
2017/10/13 22:04:56 [DVR] pruned 3 replaced airings in 0s.
2017/10/13 22:04:56 [DVR] Fetching guide data for 254 stations in USA-GA67745-X @ 2017-10-20 4:00PM
2017/10/13 22:05:04 [DVR] indexed 2147 airings (254 channels) [4s fetch, 2s index]
2017/10/13 22:05:05 [DVR] indexed 117 movies (35 channels) [0s fetch, 0s index]
2017/10/13 22:05:05 [DVR] pruned 11 replaced airings in 0s.
2017/10/13 22:05:05 [DVR] Fetching guide data for 254 stations in USA-GA67745-X @ 2017-10-20 10:00PM
2017/10/13 22:05:14 [DVR] indexed 2207 airings (254 channels) [5s fetch, 2s index]
2017/10/13 22:05:15 [DVR] indexed 125 movies (37 channels) [1s fetch, 0s index]
2017/10/13 22:05:15 [DVR] pruned 30 replaced airings in 0s.
2017/10/13 22:05:28 [DVR] Fetching guide data for 254 stations in USA-GA67745-X @ 2017-11-02 10:00AM
2017/10/13 22:05:35 [DVR] indexed 2208 airings (254 channels) [4s fetch, 2s index]
2017/10/13 22:05:36 [DVR] indexed 82 movies (24 channels) [0s fetch, 0s index]
2017/10/13 22:05:36 [DVR] pruned 310 replaced airings in 0s.
2017/10/13 22:05:36 [DVR] Fetching guide data for 254 stations in USA-GA67745-X @ 2017-11-02 4:00PM
2017/10/13 22:05:44 [DVR] indexed 2131 airings (253 channels) [4s fetch, 2s index]
2017/10/13 22:05:45 [DVR] indexed 109 movies (33 channels) [1s fetch, 0s index]
2017/10/13 22:05:45 [DVR] pruned 3 replaced airings in 0s.
2017/10/13 22:05:46 [DVR] Fetching guide data for 254 stations in USA-GA67745-X @ 2017-11-02 10:00PM
2017/10/13 22:05:51 [DVR] indexed 1977 airings (240 channels) [3s fetch, 2s index]
2017/10/13 22:05:53 [DVR] indexed 100 movies (29 channels) [1s fetch, 0s index]
2017/10/13 22:05:53 [DVR] pruned 3 replaced airings in 0s.
2017/10/13 22:05:53 [DVR] Fetching guide data for 254 stations in USA-GA67745-X @ 2017-11-03 4:00AM
2017/10/13 22:05:59 [DVR] indexed 2004 airings (202 channels) [3s fetch, 2s index]
2017/10/13 22:05:59 [DVR] indexed 72 movies (19 channels) [0s fetch, 0s index]
2017/10/13 22:05:59 [DVR] Fetching guide data for 254 stations in USA-GA67745-X @ 2017-11-03 10:00AM
2017/10/13 22:06:04 [DVR] indexed 1336 airings (156 channels) [3s fetch, 1s index]
2017/10/13 22:06:05 [DVR] indexed 52 movies (21 channels) [0s fetch, 0s index]
2017/10/13 22:06:05 [DVR] Fetching guide data for 254 stations in USA-GA67745-X @ 2017-11-03 4:00PM
2017/10/13 22:06:07 [DVR] indexed 294 airings (93 channels) [1s fetch, 0s index]
2017/10/13 22:06:07 [DVR] indexed 20 movies (11 channels) [0s fetch, 0s index]
2017/10/13 22:06:09 [IDX] Pruned 0 expired groups from USA-GA67745-X in 356.372µs.
2017/10/13 22:06:09 [IDX] Pruned 11 expired airings from USA-GA67745-X in 18.815341ms.
2017/10/13 22:06:10 [DVR] Rule ‘Caffeine & Octane’ found 1 new airings
2017/10/13 22:06:10 [DVR] queued recording job 1509667190-6 (SH025921620000-1509667200)
2017/10/13 22:06:10 [DVR] Waiting 9h53m49.715383207s until next job 1507982400-3 Daniel Tiger’s Neighborhood
2017/10/13 22:06:32 [DVR] Fetching guide data for 254 stations in USA-GA67745-X @ 2017-11-02 10:00PM
2017/10/13 22:06:39 [DVR] indexed 1990 airings (241 channels) [4s fetch, 2s index]
2017/10/13 22:06:39 [DVR] indexed 102 movies (30 channels) [0s fetch, 0s index]
2017/10/13 22:06:40 [DVR] Fetching guide data for 254 stations in USA-GA67745-X @ 2017-11-03 4:00AM
2017/10/13 22:06:47 [DVR] indexed 1928 airings (193 channels) [5s fetch, 2s index]
2017/10/13 22:06:48 [DVR] indexed 72 movies (19 channels) [0s fetch, 0s index]
2017/10/13 22:06:48 [DVR] Fetching guide data for 254 stations in USA-GA67745-X @ 2017-11-03 10:00AM
2017/10/13 22:06:56 [DVR] indexed 1371 airings (161 channels) [5s fetch, 1s index]
2017/10/13 22:06:57 [DVR] indexed 52 movies (21 channels) [1s fetch, 0s index]
2017/10/13 22:06:57 [DVR] Fetching guide data for 254 stations in USA-GA67745-X @ 2017-11-03 4:00PM
2017/10/13 22:06:59 [DVR] indexed 328 airings (95 channels) [1s fetch, 0s index]
2017/10/13 22:07:00 [DVR] indexed 20 movies (11 channels) [0s fetch, 0s index]
2017/10/13 22:07:00 [IDX] Pruned 0 expired groups from USA-GA67745-X in 509.305µs.
2017/10/13 22:07:00 [IDX] Pruned 0 expired airings from USA-GA67745-X in 1.392217ms.
2017/10/13 22:07:00 [DVR] Waiting 9h52m59.035656714s until next job 1507982400-3 Daniel Tiger’s Neighborhood
2017/10/13 22:11:58 [DVR] Recording engine stopped.
2017/10/13 22:12:14 [DVR] Recording engine started in /Volumes/DVD06/Channels_DVR
2017/10/13 22:12:14 [DVR] Waiting 9h47m45.962938857s until next job 1507982400-3 Daniel Tiger’s Neighborhood
2017/10/13 22:12:14 [SYS] Created database snapshot: backup-20171013.221214
2017/10/13 22:12:24 [IDX] Pruned 0 expired airings from USA-GA67745-X in 2.456738ms.
2017/10/13 22:19:34 [DVR] Fetching guide data for 254 stations in USA-GA67745-X @ 2017-11-02 10:00PM
2017/10/13 22:19:41 [DVR] indexed 1941 airings (236 channels) [4s fetch, 2s index]
2017/10/13 22:19:45 [DVR] indexed 100 movies (29 channels) [3s fetch, 0s index]
2017/10/13 22:19:45 [DVR] Fetching guide data for 254 stations in USA-GA67745-X @ 2017-11-03 4:00AM
2017/10/13 22:19:52 [DVR] indexed 1893 airings (190 channels) [4s fetch, 2s index]
2017/10/13 22:19:53 [DVR] indexed 72 movies (19 channels) [0s fetch, 0s index]
2017/10/13 22:19:53 [DVR] Fetching guide data for 254 stations in USA-GA67745-X @ 2017-11-03 10:00AM
2017/10/13 22:19:58 [DVR] indexed 1447 airings (168 channels) [3s fetch, 1s index]
2017/10/13 22:19:59 [DVR] indexed 52 movies (21 channels) [0s fetch, 0s index]
2017/10/13 22:19:59 [DVR] Fetching guide data for 254 stations in USA-GA67745-X @ 2017-11-03 4:00PM
2017/10/13 22:20:01 [DVR] indexed 399 airings (106 channels) [1s fetch, 0s index]
2017/10/13 22:20:01 [DVR] indexed 20 movies (11 channels) [0s fetch, 0s index]
2017/10/13 22:20:01 [IDX] Pruned 0 expired groups from USA-GA67745-X in 420.876µs.
2017/10/13 22:20:01 [IDX] Pruned 3 expired airings from USA-GA67745-X in 6.340342ms.
2017/10/13 22:20:02 [DVR] Waiting 9h39m57.432937565s until next job 1507982400-3 Daniel Tiger’s Neighborhood
Can you post a screenshot of what you’re seeing?
let me ask you something first.
when i first go to Guide, and begin to scroll right, the behavior i thought i have been experiencing the last two days since first setting up this DVR, was that i would continually scroll on into the next day. now it’s just going to a point in the AM and stopping and i’m having to go up to the top and chose Tomorrow, at which point it rockets me to the PM blocks of Tomorrow, and i have to choose a different block of time to get back to the AM blocks for Tomorrow, at which point when i begin to scroll right i once again am unable to scroll through the complete schedule for the day. i hit a point where it stops. is this its normal behavior and i just hadn’t noticed that? i could’ve sworn i wasn’t having to interact with the menus at the top like that. thought when i was going to Guide i was just “infinitely” scrolling to the right through day after day, much like on the Channels apps.
The web ui does not scroll infinitely. It only shows a block at a time. The interface is quite crude compared to the apps, because of browser limitations.
in that case, close this discussion out. i think you’ve answered my question. thanks for your immediate response to my ignorance!!!
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