When I manually set a show to record the guide shows a little orange indicator next to it’s name in the grid view. However when a show is set to record by season pass this indicator doesn’t show up.
Should it show up? It would be very useful because I end up seeing a show in the guide I think should be recording and I have to go to the DVR page to see if it’s scheduled.
I assume you’re talking about the web UI grid view.
The orange icon should show up next to any program which is scheduled to be recorded. This includes programs which were scheduled via a season pass. However if there’s an episode that’s a re-run or has already been recorded, it wouldn’t be marked with the icon.
Yes in the web UI grid.
The shows are listed in the DVR section in the schedule and they do record, but there’s no indicator on the grid.
Can you try refreshing the browser, or using a different one?
I get the same in both Chrome and Safari, no indicators.
I’m sure it used to work but I’ve not seen them for possibly a few weeks.
Strange, it’s working fine for me.
Are you accessing your DVR’s web UI directly (without any proxies etc)?
Can you check the browser’s javascript console to see if there are any errors shown?
I’m connecting direct, no proxies.
The only thing that appears in the javascript console is:
bundle.js:33 jsonpipe connecting
Hmm, ok. You should also be seeing another message afterward that says “jsonpipe connected”. This is missing and its why the web UI is not able to get the recording states from the server.
I’ve only seen this behavior when connecting to the DVR via a reverse proxy…
Can you try connecting using the IP address of your DVR to see if that makes any difference?
Ah ok yes that makes sense.
I have been accessing the web ui with the ip:port all along though unfortunately
any chance you could make the jsonpipe work with a reverse proxy?
It should work with the right nginx config. I think @maddox got it working so maybe ping him on that other thread again.
Any other suggestions?
I’m connecting via IP address already
Any errors shown on the Log tab?
Nothing jumping out at me as an error
Would it be useful for me to send you a copy of the log somehow to see if you can spot anything?
Can you try a different computer or phone/tablet and see if the same issue occurs?
What computer are you currently using? I suspect there is either a proxy or firewall in place that’s causing issues.
You can also try connecting to the dvr-xxxx.local hostname instead of the IP to see if that makes any difference.
Thanks for the pointers, I’ve just identified the problem. It’s only happening on my MacBook which is running Sophos Home. It has a web protection feature and when I turn that off it works fine so I guess it’s blocking part of the connection to the web UI.
I’ve added an exception for the web address so I can keep the web protection feature enabled for other sites.
Thanks so much for your help on this one.