Guide issue?

Channels Apple TV Troubleshooting
#1

I think some guide issue caused an issue with Channels. I was not able to select channel 653 on guide view with ATV. I was able to select the channel using the “On Now” view, and ios. I also was also missing the option to record the remaining time in the program. It looks like it was just an unknown show, not sure why I was not able to start recording from ATV or select the channel in the guide.

Guide showing “blank spot” on channel 653
https://www.dropbox.com/s/spcbj360w3rtjmt/IMG_1110.JPG?dl=0

“On Now” screen no guide info
https://www.dropbox.com/s/tgt3xpimqfkivpv/IMG_3337.JPG?dl=0

no record option
https://www.dropbox.com/s/b5vnv60fy1xp4bj/IMG_6642.JPG?dl=0

#2

Interesting… the guide data seems to be missing. So you know what was on at that time?

#3

Tonight Show with Jimmy Fallon.

#4

The only way I can think of that this would happen is if the time on your DVR computer was not correct. Make sure you have automatic time sync enabled on your computer’s clock.