HDHomerun with Channels DVR getting Reconnect Error when watching TV

#1

PROBLEM FIXED : DUE TO LOSS OF DRIVE MAPPING FOR DVR FILES :slight_smile:

Hi

I have an Silicon HDHomerun tuner. I tested the tuner and it works fine using the HDHomerun app in Windows 10. But when I try to watch TV in the Channels I get a message stating "Reconnecting" and I get no video

I have done the simple things. Powered down the HDHomerun and also restarted the computer. But still same problem.

again can watch TV using the HDHomeRunView app so I know the SiliconDust HDHomeRunView works

Thank You

Reconnecting
Reconnecting787×304 35.5 KB

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#2

Please describe your setup. What device and OS is the Channels DVR on?

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#3

Window 10 Pro Box. I7 chip. 32 gig RAM. Running on Chrome.

Same error occurs on Opera Browser as well and on another computer in the same home

#4

Atsc3 or atsc1?

#5

Slampman.

not sure ? How do I answer that?

#6

Are you getting the reconnecting message on the Windows 10 computer that is running the Channels DVR Software?

#7

If you don't know then it's probably 1.0. I ask becuase if you are using an hdhomerun 4k tuning a 3.0 station I have seen that message on the webui

#8

Yes and on a second computer

#9

And you get the reconnecting message browsing on the same computer as the DVR? That's strange

If from the other computer it would indicate a network issue

#10

What is the model of the hdhr?
Like HDHR5-4K, HDHomeRun Quattro, Scribe, ect? It will say under sources in the dvr server web ui

#11

Morris, It's on every computer in the house. Not a networking issue. I can use the Native HD Home run software to watch TV.

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#12

It's an HDHomeRun PRIME

#13

Try clicking Scan Network on your sources gear dropdown (next to + Add Souce) in the DVR web UI.

#14

Channel is probably drm’d. Will it play on any other channels dvr clients? The hdhr app will play drm content but channels will not. I don’t think they can legally drm local channels though

#15

If you also have TVE as a source, it could be trying to stream from a TVE channel instead of the HDHR Prime.

Looking at the DVR log should tell you.

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#16

Also look for any errors in the log. The answer or at least a hint is probably in there.

#17

I do not have TVE as a source

#18

I would do the scan network I mentioned in case your Prime changed its IP address.
Also look in the DVR log and HDHR Prime System log when you encounter the problem.

#19

I FOUND THE PROBLEM IN THE LOG FILE

turns out the DVR location was not accessible. I was using a networked drive for Channels Recording that I had unmapped a few days ago. I should make that local.

Thank you for all your help folks