Help HDTV Premium Channels won't tune

This started about 3pm today. I can tune any OTA channels, but all of the HDTV Premium channels fail. I tried doing a Beta Update to see if that fixed it (thought you might already be working on it). and nothing... So Help!!! Tried from ATV and web browser...

2019/02/27 20:48:30 [ERR] Failed to start stream for ch1111: Get http://192.168.110.243:5004/auto/v1111?transcode=heavy: net/http: timeout awaiting response headers

2019/02/27 20:48:30 [Recovery] 2019/02/27 - 20:48:30 panic recovered:
GET /devices/ANY/channels/1111/hls/start.ts? HTTP/1.1
Host: 192.168.110.225:8089
Accept: /
Accept-Language: en-us
Connection: keep-alive
Cookie: fw_version=2.31.149; WD-CSRF-TOKEN=5e21897d256a34aa575d1fbb1cf64a10cb4de5c2632f9c1714f45f3b8ff169eb; local_login=1; PHPSESSID=0125e89a7a38dcbeae856f41a0d29aba
Referer: http://192.168.110.225:8089/admin/guide/now
User-Agent: AppleCoreMedia/1.0.0.18D109 (Macintosh; U; Intel Mac OS X 10_14_3; en_us)
X-Playback-Session-Id: 070B2ADC-B2B9-4AB8-8236-38142AFB84BF

runtime error: invalid memory address or nil pointer dereference
/home/vagrant/go/src/runtime/panic.go:513 (0x42d8d8)
/home/vagrant/go/src/runtime/panic.go:82 (0x42ca2d)
/home/vagrant/go/src/runtime/signal_unix.go:390 (0x443911)
/home/vagrant/channels-server-x86_64/http.go:3769 (0xc527a8)
/home/vagrant/channels-server-x86_64/http.go:3440 (0xc7c9ff)
/home/vagrant/gopath/pkg/mod/github.com/gin-gonic/[email protected]/context.go:108 (0x98aec2)
/home/vagrant/channels-server-x86_64/http.go:3133 (0xc78ee7)
/home/vagrant/gopath/pkg/mod/github.com/gin-gonic/[email protected]/context.go:108 (0x98aec2)
/home/vagrant/channels-server-x86_64/http.go:231 (0xc496b2)
/home/vagrant/gopath/pkg/mod/github.com/gin-gonic/[email protected]/context.go:108 (0x98aec2)
/home/vagrant/channels-server-x86_64/http.go:211 (0xc48653)
/home/vagrant/gopath/pkg/mod/github.com/gin-gonic/[email protected]/context.go:108 (0x98aec2)
/home/vagrant/gopath/pkg/mod/github.com/gin-gonic/[email protected]/recovery.go:48 (0x99bfe9)
/home/vagrant/gopath/pkg/mod/github.com/gin-gonic/[email protected]/context.go:108 (0x98aec2)
/home/vagrant/gopath/pkg/mod/github.com/gin-contrib/[email protected]/sessions.go:65 (0xbf054e)
/home/vagrant/gopath/pkg/mod/github.com/gin-gonic/[email protected]/context.go:108 (0x98aec2)
/home/vagrant/channels-server-x86_64/http.go:276 (0xc59e75)
/home/vagrant/gopath/pkg/mod/github.com/gin-gonic/[email protected]/context.go:108 (0x98aec2)
/home/vagrant/gopath/pkg/mod/github.com/gin-gonic/[email protected]/gin.go:361 (0x99352a)
/home/vagrant/gopath/pkg/mod/github.com/gin-gonic/[email protected]/gin.go:326 (0x992d51)
/home/vagrant/go/src/net/http/server.go:2741 (0x6c7cca)
/home/vagrant/go/src/net/http/server.go:1847 (0x6c3eb5)
/home/vagrant/go/src/runtime/asm_amd64.s:1333 (0x45dd80)

2019/02/27 20:48:49 [ERR] Failed to start stream for ch1111: Get http://192.168.110.243:5004/auto/v1111?transcode=heavy: net/http: timeout awaiting response headers
2019/02/27 20:51:21 [TNR] Opened connection to 1053D4DE for ch11.1 [transcode=heavy]
2019/02/27 20:51:23 [HLS] Probed live stream in 1.791678679s: h264 1920x1080 tt 3321740bps
2019/02/27 20:51:23 [HLS] Starting transcoder for channel 11.1 from 192.168.110.7 (encoder=h264_vaapi, resolution=480, deinterlacer=hardware, bitrate=1000)
2019/02/27 20:51:32 [HLS] Stopping transcoder session ch11.1-dANY-ip192.168.110.7 @ 7.240567s
2019/02/27 20:51:32 [TNR] Closed connection to 1053D4DE for ch11.1
2019/02/27 20:51:37 [TNR] Opened connection to 1053D4DE for ch5.1 [transcode=heavy]
2019/02/27 20:51:39 [HLS] Probed live stream in 1.397081128s: h264 1920x1080 tt 8115256bps
2019/02/27 20:51:39 [HLS] Starting transcoder for channel 5.1 from 192.168.110.7 (encoder=h264_vaapi, resolution=480, deinterlacer=hardware, bitrate=1000)
2019/02/27 20:51:44 [HLS] Stopping transcoder session ch5.1-dANY-ip192.168.110.7 @ 4.3043s
2019/02/27 20:51:44 [TNR] Closed connection to 1053D4DE for ch5.1
2019/02/27 20:51:53 [TNR] Opened connection to 1053D4DE for ch33.1 [transcode=heavy]
2019/02/27 20:51:55 [HLS] Probed live stream in 2.344330077s: h264 1920x1080 tt 2415092bps
2019/02/27 20:51:55 [HLS] Starting transcoder for channel 33.1 from 192.168.110.7 (encoder=h264_vaapi, resolution=480, deinterlacer=hardware, bitrate=1000)
2019/02/27 20:52:05 [HLS] Stopping transcoder session ch33.1-dANY-ip192.168.110.7 @ 8.875534s
2019/02/27 20:52:05 [TNR] Closed connection to 1053D4DE for ch33.1
2019/02/27 20:52:18 [TNR] Opened connection to 1053D4DE for ch33.1 [transcode=heavy]
2019/02/27 20:52:20 [HLS] Probed live stream in 1.604487738s: h264 1920x1080 tt 1943287bps
2019/02/27 20:52:20 [HLS] Starting transcoder for channel 33.1 from 192.168.110.7 (encoder=h264_vaapi, resolution=480, deinterlacer=hardware, bitrate=1000)
2019/02/27 20:52:25 [HLS] Stopping transcoder session ch33.1-dANY-ip192.168.110.7 @ 3.6036s
2019/02/27 20:52:25 [TNR] Closed connection to 1053D4DE for ch33.1
2019/02/27 20:52:26 [TNR] Opened connection to 1053D4DE for ch33.1 [transcode=heavy]
2019/02/27 20:52:27 [HLS] Probed live stream in 1.622974808s: h264 1920x1080 tt 2531000bps
2019/02/27 20:52:27 [HLS] Starting transcoder for channel 33.1 from 192.168.110.7 (encoder=h264_vaapi, resolution=480, deinterlacer=hardware, bitrate=1000)
2019/02/27 20:52:32 [TNR] Opened connection to 1053D4DE for ch21.2 [transcode=heavy]
2019/02/27 20:52:34 [HLS] Probed live stream in 1.326024767s: h264 720x480 bb 928326bps
2019/02/27 20:52:34 [HLS] Starting transcoder for channel 21.2 from 192.168.110.7 (encoder=h264_vaapi, resolution=480, deinterlacer=hardware, bitrate=1000)
2019/02/27 20:52:39 [HLS] Stopping transcoder session ch21.2-dANY-ip192.168.110.7 @ 3.536866s
2019/02/27 20:52:39 [TNR] Closed connection to 1053D4DE for ch21.2

Crap!

SD is reporting they have lost all channels and it is an upstream issue with their provider. No ETA.....

An "upstream network issue" is also what was claimed for weeks when the reality was a contract dispute. Maybe it really is an upstream network issue, but only time will tell ...

I really really really wanted Premium TV to be great. But it just isn't. The picture quality is terrible. Missing channels. Too-frequent outages. My next bill is due in late March. If they haven't straightened out their act by then, I'm going back to cable and my HDHomeRun Prime. And yes, I know most of the issues are due to their upstream provider. But it really doesn't matter whose fault it is. At the end of the day, Premium TV is just not a good product. Fingers crossed that they improve things quickly!