Help with new network setup

Your settings mirror mine except for the cable modem.
Unfortunately, I am not familiar with router conflicts. Sorry

1 Like

Reddit Reddit - Dive into anything recommends getting your own modem, any recommendations?

1 Like

Yes. I use my own modem. Take a look at this first:

5 Best Modems Compatible With Astound Broadband In 2023 Here are the top 5 modems for Astound.

  1. Best OverallMotorola MB8611 – Cable Modem
  2. Best ValueArris Surfboard SB8200 – Cable Modem
  3. Best Budget OptionMotorola MB7621 – Cable Modem
  4. Best Mid-tier OptionMotorola MG8702 – Modem/Router Combo
  5. Premium OptionNetgear CAX80 – Modem/Router Combo
  6. Budget FriendlyMotorola MG7700 – Modem/Router Combo
2 Likes

Is the wan ip that you see in your Google wifi status public or private? If you aren't sure then just post the first 2 octets

It says 69.42

Ok then you are not in a double nat situation.

Do other devices work ok and you can navigate to internet addresses ok?
Can you reach the internal ip of the channels server from another machine on the LAN? http://ip.add.re.ss:8089 (use internal address from browser)

Just Channels, Plex works in or out of the network, and no other problems. 69.42.xx.xxx:8089 doesn't work over wifi.

You aren't going to be able connect to the public address from inside your network. Try connecting to the 192. address.

Does portchecker.co show 8089 as open

1 Like

Closed.

192 doesn't connect.

Sounds like firewall on your PC is preventing access

Where is your switch plugged in? Is it the main router or is it plugged into one of the WiFi pucks. I think it has to be plugged into the router.

The switch is plugged in to the puck, and the puck is plugged in to the modem.

Can you login to the isp modem device and see what is shown there for WAN IP. Are there firewall or port forward settings on that device?

No, the modem doesn't respond (the Reddit thread above seems to indicate that it is not configurable).

You need to troubleshoot step by step to figure out where the issue is.

On the DVR PC, can you access http://127.0.0.1:8089
On the DVR PC, can you access http://192.168.86.31:8089

On another wifi device like a tablet, phone or PC, can you access http://192.168.86.31:8089. Is the IP assigned to that device also 192.168.86.x?

Is there a firewall enabled on your PC? If you disable the firewall and try the above again, does it work?

Huh, I was able to connect when I turned off the windows public network firewall. I turned the firewall back on, and added "Public" to my inbound firewall rules for Channels and it is still working (it was just enabled for private). Is this the proper method, and is it safe? It worked fine with my old ISP, not sure why it started blocking with the new one when I didn't change anything on the PC.

This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.