How to handle rescheduled sporting events

Channels DVR Server Troubleshooting
#1

I have a season pass programmed for the Philadelphia Eagles.

Their game Sunday afternoon was rescheduled to Tuesday night - this was made official yesterday.

How do I get this to update in the guide and for the recording scheduled by way of the season pass?

I tried to fetch the guide updates, but that did not change it. Was wondering if in this case you needed to re-download the entire guide?

It very well could be that the source of the guide data also has not been updated, so I wanted to manually check that, but I did a search and can't figure out where this data comes from so I can look up and see if they have the change yet as well?

#2

I just checked Zap2it.com and found a generic NFL Football on Tuesday from 6-9pm CST. I assume at some point over the weekend that will be populated with the actual teams and the Channels DVR guide should update accordingly.

1 Like
#3

So is that site pulling from the same data that channels does? Upon further reading I’m seeing guide data comes from Silicone Dust when using an HDHR but that doesn’t seem like what channels would do with multiple tuner sources…

#4

Zap2it, Channels, SiliconDust, DirecTV and others all source their guide data from Gracenote. Different partners may pull some extra data that others don't, or use different types of artwork. But the source of the raw data is all the same.