Https error

pmalve · November 3, 2020, 11:14am

I've moved my server from my nas to my mac and get the spinning wheel of death when trying to turn on remote access. I've changed port forwarding on router to mac ip address.
Any suggestions?

tmm1 · November 3, 2020, 8:05pm

I updated your remote access domain. Turn off remote access and back on and it should stop spinning after 5 minutes

pmalve · November 3, 2020, 9:47pm

I let it go for half an hour and it still kept spinning

tmm1 · November 3, 2020, 10:05pm

Please submit diagnostics

pmalve · November 3, 2020, 10:17pm

submitted

tmm1 · November 3, 2020, 10:21pm

AddPortMapping: 718 ConflictInMappingEntry

Looks like maybe you already have a port forwarding entry for 8089.

Try setting to manual in the DVR perhaps?

Does portchecker.co show 8089 as open? Does the Support tab now show remote access as green?

pmalve · November 3, 2020, 11:07pm

I do. I set it up for this.

Macnbaish · November 4, 2020, 12:50am

If you set the port forward manually make sure the DVR server is set to Manual as well:

pmalve · November 4, 2020, 10:33am

Thank you. I turned off the port forwarding on router and let it do it with upnp and it worked. When I used to have it on my nas upnp wouldnt connect so thats why I used to have it setup manually.
All set now,