Running the latest version of server as of this morning. Woke up this morning and our son couldn't watch NICK Jr. Tried to do a single channel rescan and got authentication error. Did a complete rescan for Hulu and huge chunk of channels are not able to authenticate (Nick, CNN, Tbs, Paramount, Comedy Central to name a few).
Fox and Disney still is reauthorizing however.
Not sure if others are having similar issuesb
Submitted log: 1877c4a9-612b-4e52-83d1-48bd9c17de49
Most likely you will need to go into HULU and remove your Web Browser and then try to rescan. A lot of us had to do this recently in order to login. You should have also been getting e-mails with an authentication code in your e-mail.
Thanks. This is a Synology Nas so not sure how that applies since there is no built in browser?
Can you login and watch with Hulu on the CNN website or the TBS website?
You don't need to use a browser on the NAS, just go to the Hulu website and clear out the device sessions.
Yes sorry. I was walking about Hulu website not your server.
Thanks for the quick replies. I was even able to facilitate the fix on my phone 90 miles away from home. Talk about positive WAF factor. Defenitely high WAF score. Kudos to the devs.
Now if we can just do something about the color scheme and font size on the guide..... 
This problem with Hulu is constantly recurring based on reports in this forum, and it results in missed recordings. About every 3 or 4 days I have to remote in to my Channels DVR server Win 10 machine, launch a Chrome incognito window, manually login to my Hulu account (I usually go into my account settings screen then) and minimize that window. For the past month this seems to reduce the amount of missed recordings due to authentication problems, and I get the authorization email much less frequently. My Hulu account is only accessed from this one computer, at one static IP address.
I wish there was a way to resolve this without recurring user intervention.
This is not required or recommended. It's only going to make things worse because you're adding a bunch of ghost sessions into your Hulu devices list.
What would you suggest should be done to solve this problem?
Submit diagnostics and email support so we can see what the actual problem is.
Okay. This issue has been around for a while now, has no one sent you any logs to troubleshoot it previously?
How many times have you submitted diagnostics when the problem happened?
Eleventy seven.
The last diagnostics submission I see is from 6 months ago.
Very possible. I'll post next time Channels has a problem with Hulu.
2023/02/03 11:09:37.745434 [ERR] Could not start stream for TVE-Hulu ch6107 INVESTIGATION-DISCOVERY: TVE: Cable provider authentication failed
Diagnostics submitted.
I also just received (3) emails from Hulu wanting Login verification, each with a different verification code.
We've made some changes in the prerelease that should help with this issue.
Thank you!
Based on your diagnostics I see that for the discovery channels its trying to login more often than its supposed to. There is some improvement we can make for this combination (Hulu + Discovery) which I will include in the next prerelease.
2023/02/03 17:48:51.294579 [ERR] Could not start stream for TVE-Hulu ch6107 INVESTIGATION-DISCOVERY: TVE: Cable provider authentication failed
Version 2023.02.03.0743
