I ask for my money back last week and nothing
There has to be a reason for the re-fund CDVR offers (or I think they still do) a short free trial so you can try before you buy. I will assume you did this. CDVR lists what hardware and platforms it is compatible with; I assume you verified compatibility.
In what way did CDVR fail you that also justifies a money back? Heck, give a good reason, and I will assist in harassing the mods. I enjoy harassing the mods. /s. But I am highly doubtful your reason is justification for money back. The only valid reason I can think of for a re-fund is a billing error. But prove me wrong.
@tmm1
The word for giving money back is a banned word
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Although the developers interact frequently with their fans in the forums, this is not a place for official support. These are community forums where users of Channels interact with each other. The fact that you may see the developers from time to time is a bonus.
The official method for support inquiries is the email address [email protected].
Actually, it's more than just short because they offer a very generous 30-day free trial. That's a lot of time to try things before committing to a subscription.
I'm wondering what happened for @anon19220240 to request money back after the 30-day free trial.
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Im supet curious why too. Only valid reason i can think for re.fund is a billing error. I also wander if he purchased the app (for live hdhr only) instead by accident.
The devs usually are pretty lienient. I would imagine if he contacted official support with even a half decent sob story, they would probably do it (maybe).
Anyway, im following. I need to know what happened. Curiosity is killing me.
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You'll never know now. They anon'ed the account. Note the date that they joined the forum though, highly doubt they went in to things blindly.
I remember helping them with malformed configuration trying to set things up in Docker... /shrug
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