Import duration issue

My imports are showing 0 seconds. What can be done to fix? On latest pre-release build on armv7l.

If you find that import on the web UI and select View Details, does it show the correct duration?

It shows 0 seconds everywhere but plays for proper duration, without resume markers, the import was copied from main DVR drive to DVR archive.

Is it a movie or a TV show?

Please check the web UI View Details panel which shows the audio/video details and see if the duration is recognized there or not.

Error loading file details is what it shows. TV Show.

It's not able to read the file then. Check the Support > Logs to see if there's an error printed. Could be a permissions issue.

What should permissions be?

Is there a permissions error in the log?

What user is channels running as? Check ps aux | grep channels-dvr

What is the owner and permission on the imported file? Check ls -alh /path/to/import

Did not see one, and admin is running the server, as user admin did copy the folder permissions are good for the directory and files.

Any chance you rip or generate files directly to the imports directory? I’ve run into this in the past if Channels tries to import a file that is in the process of being written.

No all the files were all completed recordings from the dvr.

Please update to new prerelease and try again. It should put an [ERR] line in the log now.

It gets a 503 when I pull info from any copied recording all of which are closed, the only time I don’t have this issue after copying recordings is with mcebuddy metadata on.

Does arm32 have issues with imports on Linux 2.6.36?
My videos are indexed properly on Fedora 33.

Please submit diagnostics

Submitted logs as 01221889-59c6-45a5-bc1b-12d5ceaa7408

The DVR is not designed for or tested on routers. Something is messed up with your installation because the logs are failing to send in the diagnostics. It may be incompatible; Linux 2.6 is ancient.

now I get the following in view details: Error retrieving file details: signal: illegal instruction.

Your arm cpu does not support the required instructions

ok which program is used to get media info, channels-dvr, ffmpeg, or ffprobe.