Importing Videos Issue

If I drop a bunch of videos into a folder:

m:\video\steelers

And then add that folder as path in video sources, it will not find any of the videos.

In order for Channels to import the files, they have to reside within in a subfolder in that folder:

m:\video\steelers\video

This seems like a bug to me, if I add a folder as a source, why doesn't it scan that folder for videos?

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Not a bug.

From the support document on importing videos:

Note: Individual videos can not be imported into Channels. Your imported video folder must contain folders of videos to create Video Groups.

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Completely unintuitive.

It’s actually working exactly how you wanted. It’s jus that you have to import the directory containing the groups, you can import a single group.

No it's not lol. You guys are trying to reinvent the wheel here. Pointing to a folder and saying 'import' should suffice, there should be no additional subfolder needed. A 'folder' is a group of items.

I've struggled with this every time I've tried to import a new folder of content because I don't do it very often and forget how unintuitive it is.

I have folders on my drives titled video, and I don't want to import everything in those video folders into Channels, in this case only the subfolder called Steelers which contains all kinds of programs related to the Pittsburgh Steelers.

So I tried to import the m:\video\steelers folder by adding it as a path (because that's where the Steelers videos reside) and when I do it nothing gets imported. Only when I create a completely unnecessary subfolder within that folder (m:\video\steelers\video) and drag all the items into that, do they get imported.

There's no way that's even remotely intuitive and hardly 'working exactly how I wanted' when I spent 45 minutes trying to figure out why none of my videos were getting imported.

Imports in Channels are designed to let you import multiple things at once. The indexer needs to have an idea of the hierarchy when importing. It can’t just make guesses.

So the importer takes groups of things, so you don’t have to manually add an import for every movie, tv show, or video group. They all work the same.

I understand that you only want a single group imported, but you still have to import it the way the indexer expects. I’m not sure what else to say.

So instead import m:\video. And the next time you have a new video group you want added, you’ll just need to add the directory to m:\video and it will automatically be imported.

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