Before anybody says check your tuner this is not a home run tuner issue this is the science channel on Hulu live. I imagine the era might mean virtual tuner. That being said this happens often and if I live channels DVR and go directly to the Hulu app I have no issues
You're running into nvidia 9.0 issues
You could try the hotfix they're offering: https://www.nvidia.com/en-us/geforce/forums/shield-tv/9/481434/shield-experience-upgrade-90-hotfix-image/
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I do not think that is the issue. First of all I am all upgraded (3 Hotfixes so far) and on top of that I was having these two issue prior to 9.o upgrade. But I did just apply hotfix #3 and see if that fixes the issues anyway but I am betting not thanks
If that doesn't fix it then you need to submit diagnostics next time it happens
Ok , I have never sent them.. so basically I send that long hash (Number ) it generates to the email provided? thanks