Install error for ReadyNAS 6.4.1

Playground Hardware
#1

An attempt to install dvr_1.0.5 on ReadyNAS 6.4.1 yield the following error:

Application failed to install code 22002010000

NB - subscriptions not active for Australia yet. Just playing :slight_smile:

#2

Can you see if any logs are available with more details on the failure?

#3

There is no additional information in the logs.

For the start failure there is no other information other than the error code and the message “Application failed to install code 22002010000”.

Error occurs when toggling the “Channels DVR” app button from “off” to “on”.

Also retried after rebooting the ReadyNAS. Same error occurs.

My unit is a ReadyNAS 104
Firmware version of the readynas is 6.4.1

#4

There should be a readynasd.log somewhere. Maybe only when you ssh in

#5

The following errors from readynas.log appear relevant.

Jan 15 19:40:19 nas-36-89-40 readynasd[2934]: Service ‘fvapp-channels-dvr.service’ goto unexpected state ‘inactive’. Expect to be ‘active’(‘activating’).
Jan 15 19:40:26 nas-36-89-40 readynasd[2934]: Service ‘fvapp-channels-dvr.service’ goto unexpected state ‘inactive’. Expect to be ‘active’(‘activating’).
Jan 15 19:44:26 nas-36-89-40 readynasd[2934]: Service ‘fvapp-channels-dvr.service’ goto unexpected state ‘inactive’. Expect to be ‘active’(‘activating’).
Jan 15 19:53:00 nas-36-89-40 readynasd[2934]: Service ‘fvapp-channels-dvr.service’ goto unexpected state ‘inactive’. Expect to be ‘active’(‘activating’).
Jan 15 20:34:16 nas-36-89-40 readynasd[2934]: Service ‘fvapp-channels-dvr.service’ goto unexpected state ‘inactive’. Expect to be ‘active’(‘activating’).
Jan 15 20:35:59 nas-36-89-40 readynasd[2934]: Service ‘fvapp-channels-dvr.service’ goto unexpected state ‘inactive’. Expect to be ‘active’(‘activating’).

#6

Can you ssh into the NAS to run the following command and post the output:

find /apps/channels-dvr -ls

#7 
  2738    0 drwxr-xr-x   1 admin    admin         106 Jan 15 19:39 /apps/channels-dvr
  2739    4 -rw-r--r--   1 admin    admin         549 Dec  1 14:02 /apps/channels-dvr/config.xml
  2740   12 -rwxr-xr-x   1 admin    admin       12183 Dec  1 06:11 /apps/channels-dvr/logo.png
  2741    4 -rw-r--r--   1 admin    admin         279 Dec  1 06:11 /apps/channels-dvr/fvapp-channels-dvr.service
  2742    0 -rw-r--r--   1 root     root            0 Jan 15 19:39 /apps/channels-dvr/.localapp
#8

Thanks. It does look like the installation is failing.

I believe there is a way to view logs on the ReadyNAS interface. I’m interested in what the install_debpkg.log file says.

We tested the package on ReadyNAS 6.6.0, so it’s possible you need to upgrade to that version to make things work.

#9

Ok. I have now successfully installed the app.

These were the steps:

  • manually upgraded the readynas 6.5.2
  • manually upgraded the readynas to 6.6.0
  • after fixing DNS settings in the readynas, upgraded it to 6.6.1
  • I was unable to launch Channels-DVR so I tried to uninstall it (didn’t work). I was however to use the “upload” facility to reinstall Channels DVR.

Channels DVR is now successfully launching. I won’t be able to properly test it out as subscriptions have not been made available for Australia yet.

Note - Channels App (excluding DVR) is working well on my two Apple TVs using the DVB broadcast available under “Freeview” in “Sydney”.

NB - I’m fortunate to have my TV signal via a digital Fibre connection that is modulated onto the coax runs in myhouse. Hence my HDhomeruns get a clear/crisp and noise free signal.

1 Like
#10

Thanks for the help!