Issue: When I finish watching a movie it keeps re-appearing in continue watching. If I select "marked watched" it does nothing. this movie below has been showing up for a while now and I can't get it to go away. I submitted sever logs here 0cc02343-aaea-4310-83c8-81c47f75f2ed
This is an example.
What Channels client?
What kind of video is this? Import? Recording?
Does marking it watched on the server fix this?
We need more details.
Sorry. Its a recording and all of the clients have the same issue (android, appletv, ios)
I just tested, marking watched on the server fixes it. Marking watched on the clinet (any client) does not. It also doesnt auto detect watched either.
The wierd thing is that i started watching this on one device and then paused it. Continued watching on other devices. The current paused location worked fine over multiple devices. When i opened channels dvr on ATV this morning, it showed the progress bar as about 98% complete and then immediately snapped back to what you see in the screenshot from my android phone. If i go on any device and mark as watched, nothing happens. This happens all the time now for all movies
There's your answer. On the other client, it's sending it's progress back to the server while paused. So it's overwriting your status made from the other client.
But the other clients are not active and the server status shows idle with nothing playing
Channels reports the watch state as long as the video is open in the player. Even paused.
Trust me that this is the issue.
Shouldnt it update to the latest watched point though even if i leave it paused at an earlier point on a rogue device somewhere?
No. Because the 2 clients are battling. If you mark it as watched on one, it will be marked as watched.
But then a couple seconds later the paused client will report it's watch state, which will overwrite it back down to 20% or whatever.
Ok gotcha but with TV shows up next works perfect no matter where i pause etc. It always shows the latest point.
